Engineering Sales Entry Professional - (HAS) SINGAPORE | Hitachi Job

Location:

Singapore, Singapore

Job ID:

R0010824

Date Posted:

2022-07-14-07:00

Company Name:

Hitachi Asia Ltd.

Profession (Job Category):

Engineering & Science

Job Schedule: 

Full time

Remote:

No

Job Description:

Summary of the position:

The Sales Application Engineer is a sales support role working directly with our customers/distributors to ensure highest quality, and most reliable system is provided for their application. Working as part of a cross functional team, the Application Engineer role allows for a diverse set of experiences including requirement development, design, field support and direct customer interfacing. This individual will complete and/or coordinate multiple projects simultaneously and provide customer focused input to the team for success in the market.

Duties and responsibilities:

• Work with internal and external Product Management, Commercial, and Engineering teams to develop proposals based on authorize specifications and market requirements.
• Work directly with engineering teams/ product manager to define and coordinate projects.
• Serve as the technical point of contact and facilitate communication between the sales team, engineering support team and customers/distributors – pre sales via sales manager and post sales support
• Prepare technical/commercial proposal for submission.
• Provide parts quote to distributor with clarification on serial number and part number
• Provide support during new product launches and on an as-needed basis for quality, reliability and productivity improvements.
• Support for product training, pre-sales technical; marketing activities ( brochure/ ppt and sales tools), when assigned.
• Build the library of competition, updated competition info and activities, keep the installation reference for SEA.
• Establish a library of data sheets and drawing for all the range of products
• Take responsibility of ensuring products registrations, certificates and local regulations and safety standards, as well as technical and operational guidelines from Sullair.
• Handle warranty and quality claim between distributor and factories
• Work with the Service Team Support to identify and resolve field issues.
• Work out the annual training program and perform it with timely manner.
• Provide support to meet assigned quality and reliability targets.
• Travel 10-30% in SEA to customer sites and facilities.
• Other tasks assigned by supervisor.

Qualifications:

Education:

• Bachelor's Degree in Mechanical Engineering with 3-5 years’ experience and/or related, or Diploma in mechanical engineering with > 5 years  experience.
• 5 years practical compressor industry experience preferred
• Language: English & Mandarin language.

Professional experience:

• Experience in the specifications of oil-flooded screw, oil- free screw compressed air systems required.
• Proficient in Microsoft Office.
• Strong customer focus with a demonstrated ability to develop relationships and interface with customers on critical technical matters.
• Highly organized with a strong attention to detail.
• Technical aptitude to quickly and efficiently gather, understand, condense and organize information necessary to make informed engineering decisions.
• Ability to communicate clearly using both written and verbal methods.
• Ability to communicate professionally with all levels of the organizations including both internal and external customers.
• Possess a self-motivated desire to learn and have the ability to share and apply new knowledge effectively.
• Strong analytical abilities and technical knowledge of systems and controls.
• Initiative and independence with a demonstrated ability to succeed in a cross functional team environment.
• Business result-oriented, intercultural sensitivity.
• Prefer experience in working in MNC previously.

Key behaviors:

• Must work well in a team environment
• Proactive and positive attitude.

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