Junior Associate, Delivery Enablement, TA Operations - Manila, Philippines | IQVIA Job

Job Overview

The Junior Associate, Talent Acquisition Delivery Enablement role is responsible for collaborating with the Talent Acquisition team to ensure an efficient interview scheduling process, aiming to provide an excellent experience for both candidates and internal stakeholders. The ideal candidate should be proactive and dedicated to coordinating interviews effectively, with a focus on professionalism and customer service.

The role is home-based in Phillipines and requires working second shift hours, supporting EMEA region.

Essential Functions

• Own the end-to-end scheduling process for interviews, coordinating with candidates, hiring managers, and interviewers to facilitate timely and efficient interviews.

• Partner with Talent Acquisition and internal stakeholders as needed to ensure a smooth interview process.

• Develop strong and effective team relationships across Delivery Enablement, Talent Acquisition, Operations, and HR specialist functions, e.g., HR PSC, Finance, etc.

• Contribute to the continuous improvement of the interview process.

• Support ongoing or ad-hoc projects and initiative that support Delivery Enablement and the Talent Acquisition function.

• Provide guidance to line management and members of the HR team on recruiting matters as it pertains to the interview coordinator process.

• Provide reports and maintain data on coordinating activities as requested by management.

• Keep appraised of regional and local employment laws and regulations in order to ensure company compliance.

• Participate, as required, in activities and initiatives associated with change management involving reorganizations, mergers/acquisitions and transfers to ensure compliance with local legislation.

• Support new-hire onboarding to ensure smooth onboarding process.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Communication Studies, or related field preferred.

• 1+ years’ experience in an office environment or within an HR function preferred.

• Equivalent combination of education, training, and experience.

• Candidate must be fluent in English.

• Strong commitment to delivering high-quality customer service.

• Excellent organizational skills, attention to detail, and time management skills.

• Excellent communication skills, both verbal and written, with an emphasis on professionalism and confidentiality.

• Ability to work in a matrix environment and manage multiple priorities in a fast-paced environment.

• A proactive and solution-oriented mindset.

• Ability to establish and maintain effective working relationships with coworkers, managers, internal stakeholders, and candidates.

• Knowledge of Microsoft Office applications and HRIS applications, Workday and Rooster knowledge a plus.

• Knowledge of local and relevant employment laws and regulations.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.