Ocean Fulfilment Lead - CNSGH18 - Shanghai - No. 757 Mengzi Road

The Ocean Fulfilment Lead is responsible for on-time delivery of customers’ goods through optimal planning and execution throughout the Asia to Latin America network. The candidate will bridge commercial pursuits with operational efficiency, thereby achieving best in class customer experience, process excellence and cost efficiency.

Ocean Fulfilment Lead

• Learn the dynamics of Latin America trade and gather solid shipping operation knowledge by handling the day-to-day execution in an empowered set-up with accountability for delivering at times stretch targets.
• Stakeholder management with exposure and interaction across Asia Pacific, Latin America and Headquarters in Denmark
• Improve on critical skills such as execution/delivery management, process improvement, interpersonal communication, analytical skills and participating in decision making to optimize service results and drive customer outcomes.
• Act as a change agent to drive innovation and transformation.
• Be part of an experienced, diversified and inclusive team cross borders and engage with different culture and background

We Offer

Joining Maersk, you will become part of the global family of the company that moves 20% of global trade every day all the way, where one of our core values is Our Employees. It goes without saying that we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

​Key Responsibilities

• Plan and execute vessel scheduling to meet customer promise and proforma reliability.
• Monitor bookings and optimize vessel space by adjusting allocation between load ports, regions as well as ad hoc route adjustment.
• Participate in creation and maintenance of contingency handbooks to facilitate daily decision-making process to manage vessel contingency and incident.
• Liaise with Captains, port agents and authorities to manage vessel operations.
• Engage with Ocean Network Product and Market team to review proforma and improve network stability and efficiency.
• Work with Fleet Operation to drive fuel and environmental efficient vessel operations across the portfolio of the services.
• Support execution of empty flow plan by coordinating with equipment flow manager.
• Identify and drive behaviour cost saving opportunities.
• Contribute with ideas to improve processes within the team and across departments.

Who we are looking for

• With the passion for driving customer outcomes.
• A team player who cares about the people around you and is willing to help others out when needed.
• The ability to thrive with a variety of tasks in a fast-paced environment.
• Problem-solving flair combined with natural initiative and curiosity.
• Excellent interpersonal and communication skills which are essential for collaborating with colleagues across different functions.
• A trait that easily adjusts to changing circumstances, knowing how to evaluate urgent decisions and working comfortably with uncertainty.
• Result orientation, always pushing for best possible customer outcome while maintaining the right balance for internal driver
   

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.