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Director, Project / Programme Execution - Bengaluru, KA

3 days ago

JLL
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Job Opportunity Details

Type

Full Time

Salary

Not Telling

Work from home

No

Weekly Working Hours

Not Telling

Positions

Not Telling

Working Location

IND-CORP Bengaluru-TDIM - PTT, Karnataka, India   [ View map ]

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

POSITION GOALS
To provide comprehensive transition (implementation)
management services to the IFM business, covering all aspects of
delivery to ensure a smooth transition to Jones Lang LaSalle. To
achieve financial and other targets established as part of each
Transition.
Each Transition Manager is designated a specific region (North
Asia/ South Asia/ West Asia and Australasia). However, each
transition manager is expected to assist other regions as workload
dictates.
DUTIES & RESPONSIBILITIES
The Transition Manager must be a team player and work with
other members of the IFM business to meet all key performance
indicators required from each Transition.
Key Responsibilities Include:
•
Overall management of transitions which have Regional or
Strategic importance
•
Use of the standard transition tools to effectively manage a
successful transition
•
Update the appropriate transition plan and tracking tool for each
transition to ensure it is client specific and it is circulated on a
periodic basis to all key stakeholders
•
Development of key protocols for each Transition (comms,
meetings etc)
•
Coordination and control of resources required to complete
each Transition, including, but not limited to:
o
Human Resources
o
Help Desk
o
Planned Maintenance
o
Vendor Management
o
Information Systems (One View/ Reporting etc)
o
Management Agreement
o
Performance Indicators
o
Service Level Agreements
o
Policies and Procedures
o
Financial Management (including relevant systems)
o
Lease Administration
o
Client Specific Requirements T8101_Transition Manager_Position Description_Mar14_V6.doc
2 of 3
•
Ensure all functional specialist leads activity participate during
the Transition and provide required information
•
Communicate to all IFM Country leads the Transition and your
requirements for their involvement
•
Conduct Transition Workshops with each new client
•
Constantly communication to all Key Stakeholders throughout
each transition through the use of Transition Bulletins
•
Oversee Project Management, Lease Administration and
Commercial Markets Transitions if they form part of a 3X
Integration Account (i.e. service offering of more than one
business line)
•
Work with Business Development to close out all outstanding
Management Agreement issues, including performance
indicators and terms and conditions (work with Legal to close
out)
•
Ensure an effective handover brief from Business Development
takes place for each Regional and/ or Strategic Transition
•
Actively undertake functional work where a business resource
is not available
•
Work with IT to ensure all Information Systems are
implemented, including system access, e-mail and password
requirements.
•
Ensure a OneView site has been established for each Account
– including the completion of he Knowledge Plan and
Framework for the site establishment
•
Ensure the completion of all data templates
•
Assist HR is the recruitment and selection of key personnel
•
Assist the Help Desk by completing the relevant data loaders
and confirmation of all property details
•
Work with the Nerve Centre to ensure the implementation of all
planned maintenance and compliance activities
•
Tender for new services during transition as required
•
Establishment of Account specific policies, procedures and
workflows as required
•
Provide Transition budgets to business development for
inclusion in proposals
•
Effectively monitor and manage the Transition within budget
•
Establish the necessary Transition Cost Code for each
Transition
•
Work with local finance to finalise all billing requirements
•
Provide Transition information to Business Development and
START as required
•
Participate in Client Presentations as required
•
Assist other Transition Managers where workload dictates
•
Participate in regular regional Transition meetings to discuss
current workloads, processes and pipeline work
•
Manage multi Transitions at any one time
•
Ensure each Transition is closed out by issuing a Satisfaction
Survey to the client and/ or Account team
KEY PERFORMANCE
MEASURES
•
Transition Surveys – Survey at least 100% of both internal and
external clients on all transitions undertaken
•
Achieve a Satisfaction rating of no less than 4.1 out of 5 for all
transitions surveyed
•
Update on a Monthly basis the Transition Workload Plan
•
Provide regular feedback to Senior Management on the T8101_Transition Manager_Position Description_Mar14_V6.doc
3 of 3
progress of transitions
•
Periodically update the Transition Services Best Practice
website and advise Senior Management and Key Stakeholders
of any significant change in process or practice
BEHAVIORS
LEADERSHIP
PERSONAL EFFECTIVENESS
DECISION MAKING
RELATIONSHIP BUILDING
COMMUNICATION
•
Sets objectives and measurable goals during transition and
motivate others to achieve them.
•
Acts as leadership role model for Jones Lang LaSalle by
behaving consistently with cultural requirements
•
Coaches and develops staff and provides regular feedback and
guidance.
•
Set stretch targets for self and others, monitors and manages
individual and team performance
•
Is able to make difficult decisions and resolve problems or
improve operations.
•
Actively searches out opportunities to achieve best results
•
Promotes open, constructive and collaborative relations with
superiors, subordinates, peers and clients to achieve the best
transition outcomes.
•
Gains respect of Jones Lang LaSalle people, clients.
•
Regularly communicates vision, strategy, plans and
performance in a clear and motivational manner throughout
each transition
•
Listens effectively and communicates through actions and
example.

Location:

On-site –Bengaluru, KA

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

More Information

Application Details

  • Organization Details
    ESB-Jones Lang LaSalle Property Consultants (India) Pvt Ltd)
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