Workplace Ambassador, Reception - Kuala Lumpur, Malaysia

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

Building great impressions and experience

You’ll be the face of JLL—that’s why creating a welcoming yet professional image of the

company is vital to your role. As our stakeholders’ first point of contact, you should make

them identify immediately that we are the kind of company they would want to do

business with. Therefore, you must demonstrate high levels of customer service and

integrity, especially in handling enquiries, issues and complaints.

Keeping a well-oiled workplace

Together with the facilities management team, you’ll help ensure that clients, vendors

and employees enjoy a safe and positive experience. You’ll be trained to follow escalation

and incident reporting procedures, and comply with the firm’s safety guidelines and

strategies.

Your responsibilities also include, but are not limited to: booking meeting rooms;

managing office supplies inventory; handling paperwork on maintenance-related

activities; and updating the phone directory and company brochures. You’ll also be

expected to assist the facilities management team in overseeing contractors on-site and

finding vendors and services.

Sound like you? To apply, you need to be:

Knowledgeable and experienced

You should have at least 12 months of experience in a corporate environment,

particularly in reception. An experience in facilities, property management, hospitality or

related field is ideal will go a long way.

A positive thinker and strong communicator

Are you a confident, energetic and customer-oriented? Can you interact with stakeholders

across all levels? A great match for this job would be someone who has good presentation skills , approachable manner as well as

superb written and good communication skills.

Organisational and professional

You should know how to remain calm and professional, and maintain a proactive and

positive attitude, especially in managing multiple operational matters under stressful

situations. You must be able to manage conflicting priorities and apply holistic

approaches for long-term solutions, while complying with the firm’s procedures and

standards.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise

your full potential in an entrepreneurial and inclusive work environment. We will empower

your ambitions through our dedicated Total Rewards Program, competitive pay and

benefits package.

Apply today!

Location:

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For additional details please see our career site pages for each country.