Facilities Coordinator - Portland, OR

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Facility Coordinator

Monday through Friday 8 hours 0800-1700. Federal holidays off.

$59,000-65,000 BOE

Facility Coordinator shall assist the assigned FM team in support of all activities to insure timely and accurate delivery of all services in accordance with contract.

•    Provide management services for all subcontracted and managed suppliers ensuring services are delivered consistent with agreement terms.  Janitorial, vending services, etc.
•    Assist with receiving and dispatching of work requests to technical staff, vendors, landlord or other service providers.
•    Assist with the coordination and scheduling of maintenance activities
•    Manage and coordinate work with 3rd party vendor including tracking work order completion, vendor and client follow up and validating/approving subcontractor invoices
•    Ensure all site management and operations practices are in compliance with company, (MSA) Master Service Agreement requirements, and client standards
•    Communicate/Escalate with appropriate parties (client, vendors, etc.) as needed
•    Cultivate and maintain a positive working relationship with client representatives (JLL or external) and service providers
•    Assist Account Manager with tactical planning for the regional facilities team’s goals and objectives
•    Recommend continuous quality improvement practices
•    Manage third party COIs & Manage landlord related issues
•    Establish & coordinate access into necessary applications, as needed
•    Purchasing, as necessary
•    Provide support for guests, visitors and employees at client locations
•    Act as an interface with client, visitors and guests.  Work collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation
•    Assist in resolving problems associated with all building services including; janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes, as well as, interior and exterior furnishings, fixtures and equipment
•    Coordinate special events in support of client or Jones Lang LaSalle
•    Provide support for meetings and conference room reservations, as needed and directed
•    Provide facility specific assistance to the project management team as needed or requested
•    Ensure delivery of committed services and overall satisfaction with Jones Lang LaSalle performance
•    Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery
•    Read and understand the applicable Service Level Agreements.  Help to achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys
•    Ensure appropriate follow up with customers
•    Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed
•    Other tasks as necessary

Requirements:
•    Superior customer service skills and orientation
•    Ability to maintain professionalism at all times under stressful situations
•    Ability to plan and manage work under time constraints
•    Ability to multitask and work without direct supervision
•    Proficient in MS Office, possess strong written, verbal and people skills
•    Strong organizational skills and collaborative style needed
•    Strong attention to detail
•    Self-starter and team player
•    Communicate professionally in a clear and concise manner (verbal and written) 
•    Demonstrate highest professional standards of behavior and follow the JLL Code of Ethics Policy
•    Flexibility with working hours

Preferred Knowledge:
•    Corrigo CMMS Experience
•    MS Office
•    Reporting Experience
 

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.