Specialist - Reporting - Gurugram, HR

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

What this job involves:

Internal Communications: Manage the programme SharePoint site, including programme and client information for internal stakeholders. Ensure accurate and timely dissemination of information to internal stakeholders through effective communication channels. Monitor and gather client updates from various sources, including news, social media, client publications, and meetings. Share client updates with the JLL Account Team using email and JLL CRM systems. Support the team in utilizing client intelligence to enhance client engagement and business development opportunities.

Account Strategy Development: Review client feedback to gain insights into specific opportunities or issues that need to be addressed. Analyze client strategy, key priorities, and portfolio by referencing client publications (annual reports, website, investor presentations), client feedback, and meetings. Collaborate with the team to develop effective account strategies and action plans based on client insights.

Reporting and Analytics: Develop and maintain accurate and insightful reports to enhance decision-making processes. Utilize tools such as Power BI, Excel, Powerapps and other relevant platforms to create visually appealing and actionable reports. Contribute to the development of dashboards and reporting frameworks to monitor and measure sales enablement efforts.

Stakeholder Management and Collaboration: Exceptional Stakeholder Management, would need to ensure that all stakeholders are aware about the progress of tasks and clear communication of timelines. Problem solving attitude towards the requests raised and should strive for automating the solutions. Collaborate with UK Sales and One JLL Client teams to suggest and develop the most appropriate reporting outputs that enable these teams to demonstrate success and to highlight risks through data-led, evidence-based insights. Suggest measures to enhance data quality and bridge gaps wherever possible.

Sounds like you?

• Proficiency in SharePoint, PowerApps, Power BI, Advance Excel and MS Flow for data management and presentation
• Excellent understanding of client experience principles and the ability to utilize client intelligence effectively.
• Strong communication skills, both written and verbal, with the ability to effectively convey information to internal stakeholders.
• Experience in reviewing client publications, analyzing feedback, and developing actionable strategies.
• Strong analytical and problem-solving skills to interpret data and provide insights.
• Ability to work collaboratively with cross-functional teams and stakeholders.

Employee specification

• A Master’s/bachelor’s degree in business or marketing or a related field
• Strong knowledge of Excel. Power Platform Tools and SharePoint
• Shift timings: 1 PM – 10 PM IST
• Location: Gurugram, Haryana
• At least 5-7 years of professional experience in account management

What we can do for you:

At JLL, our purpose is to shape the future of real estate for a better world.

We make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

On-site –Gurugram, HR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.