Digital Security Engineer - Malvern Office

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Position Title: Digital Security Engineer

Report to Manager: SVP /Digital Security Operations Manager

Department: Corporate Security Group

Work Location:  Malvern, PA - Hybrid, coming into the office at least 3-days per week with Monday, Tuesday, and Thursday being set days.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster. 

Focused on you:  We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.

On the leading edge:  We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability:  We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.

What you’ll do:

Customers Bank is looking for a Digital Security Engineer to support the design of the Incident Response program within the company's Security Operation’s Center. The Security Engineer will work with team members, third party vendors, and various technology departments to support and enhance the security posture of the bank, and will provide guidance on enterprise projects and initiatives. The Security Engineer will administer and maintain security tools including the SIEM, Network Detection Solution, and Endpoint Protection solution. This role is required to participate in the on-call rotation and respond to critical alerts during off hours.

What do you need?

• Strong interpersonal, organizational and communication skills.

• Detail oriented, focused, and have excellent analytical and problem-solving skills.

• Ability to work independently and take ownership from problem identification through resolution; including communicating and updating parties involved on the status until the problem is resolved.

• Collaboration with multiple stakeholders across functional and technical skillsets.

• Strong analytical skills to define risk, identify potential threats, and develop action/mitigation plan.

• Strong knowledge of a Security Incident and Event Management system (Splunk).

• Experience managing enterprise security tools including: SIEM, IDS, Web Filtering, Email Filtering, and Endpoint Protection Solutions.

• Experience with Linux operating systems.

• Experience with project Management and onboarding new solutions.

• Strong knowledge of network design security.

• Strong Knowledge of cloud infrastructure and design (Azure)

• Create and maintain documented operating procedures.

Technology Skills:

• Security Information and Event Management (Splunk),
• System security logs, Database logs, web and network traffic logs,
• Application management logs,
• Intrusion Detection Systems (IDS),
• Intrusion Prevention Systems (IPS),
• Web Application Firewalls (WAF),
• Endpoint Protection, Azure, Linux, and Cyber/Digital Fraud

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. 

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.