ServiceNow Architect - Auburn Hills, MI

• ServiceNow Certified Technical Architect (CTA) and/or ServiceNow CSM (Customer Service Management) experience
• Integrations

• Experience on Customer Service Management (CSM) OR ServiceNow Certified Technical Architect
• Service Portal, CSM, Next UI Framework, Integration Hub
• Experience on Flow Designer, UI Builder, Virtual Agent, Service Catalog / Record Producer, Flow Designer​
• Experience on designing best fit solutions using ServiceNow capabilities.
• Experience in designing Integration architecture with ServiceNow.

·         Experience in leveraging ServiceNow best practices in designing solutions.

·         Good to have experience on ServiceNow Sourcing & Procurement, HRSD, CMDB, Hardware, Software Asset Management, Discovery, Service Mapping and event Management.

·         Knowledge of ITIL processes