Manager, Localization Editorial

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Job Category

Marketing & Communications

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Web Platform Overview:

Salesforce is transforming how prospects, customers, and Trailblazers interact with the company on the web. We are unifying the digital experience of online visitors across corporate brand websites and our Trailblazer ecosystem on a shared digital platform.

As part of this transformation we are ensuring our experiences are available globally and are investing in improving our abilities to deliver key marketing messages globally, quickly and accurately. 

Job Details

The Salesforce Marketing Localization team is hiring a Localization Editorial Lead to oversee a team of 5 Language Managers (Localization Editors) responsible for maintaining high-quality localization in multiple languages: German, French, Brazilian-Portuguese, Spanish, and Dutch.

The ideal candidate for this role is bilingual with fluency in English and native-level proficiency in any of the languages listed above. They should bring a strong background working with, or in localization teams, and language service providers. Additionally, the candidate should possess skills in team leadership and project management, demonstrating their ability to lead and oversee successful projects within a team setting.

Responsibilities

• Manage and lead a team of 5 Language Managers (Localization Editors) for German, French, Brazilian-Portuguese, Spanish, and Japanese, providing guidance and support to ensure high-quality language localization

• Maintain and manage ‌language glossaries and language style guides to retain language consistency and accuracy for Salesforce supported languages

• Collaborate closely with the rest of the Marketing Localization team and other localization teams within Salesforce to measure and retain content translation quality and effective Translation Memory management

• Partner with data scientists on the team to oversee the linguistic quality of Machine Translation, providing expertise and insights to improve translation algorithms and outputs

• Drive strategic initiatives related to language quality, process improvements, and time to market

• Analyze market feedback and performance data to continuously refine localization efforts, and partner with regional Salesforce marketers to capture and distribute Salesforce market requirements

Required Skills:

• Bachelor's degree in Linguistics, Translation, Communication, or a related field — Master's degree preferred

• Minimum of 5 years of experience in localization, preferably marketing localization

• Proven experience in language localization, translation, or linguistic project management

• Strong leadership and team management skills, with the ability to motivate and guide a diverse team of Language Managers

• Proficiency in one or more of these languages: German, French, Brazilian-Portuguese, Spanish, or Japanese

• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and external partners

• Deep knowledge of various localization tools and platforms

• Experience in Terminology and Translation Memory (TM) management

• Understanding the concept of Machine Learning and Natural Language Processing within Localization

• Experience in content optimization, SEO and SEM
   

This is an exciting opportunity for a passionate language professional to play a leading role in ensuring the linguistic quality and accuracy of our global content. If you are a proactive and driven individual with a strong background in marketing localization, the curiosity and passion for new technologies in the localization field (AI et al), we encourage you to apply for this position.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

For Washington-based roles, the base salary hiring range for this position is $121,800 to $167,400.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.