Software Engineering SMTS

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Salesforce Marketing Cloud Database Management Plane team consists of inquisitive and tenacious engineers dedicated to excellence through platform expertise and steadfast integrity. While we understand that delivery is important, we consider quality to be our highest priority. The code we deliver must be secure, perform well at scale, and provide the functionality promised to our customers.

Our team is responsible for the availability and performance of the Marketing Cloud data platform. As our platform grows both in size and complexity - we must consistently provide the uptime and predictable performance that our customers demand. We are looking to grow our team to develop and manage our next generation of systems crafted to maintain our world-class data platform!

What You Will Be Doing:

• Work on the service that powers strategic & high-impact company initiatives to help craft the future of our Marketing Cloud organizational goals and improve internal and external customers’ experience.
• Tackle issues with the database platform, the applications, and services that our team develops and owns.
• Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available.
• Design and develop high-quality code to improve platform reliability, availability, and scalability.
• Influence and drive end-to-end solutions that help a cloud-scale database service remain highly available and operating with predictable performance.
• Work closely with cross-functional teams across geographies to deliver a roadmap to meet shared business goals.
• Develop test strategies, design automation frameworks, and write unit/functional tests to drive up code coverage and automation metrics.
• Contribute to the success of the scrum team through code reviews, deployment process automation, documentation, and refinement, planning, and retros.
• Lead, collaborate, communicate, and mentor others on the team and in the company.

What You Should Have:

• Minimum of 5 years of relevant work experience
• Experience working with large, highly available, and/or high-transaction data platforms.
• Advanced understanding of Database technologies such as SQL, and relational database schema design.
• Technical proficiency with complex problem solving and performance troubleshooting.
• Understanding of REST API concepts, basic security and authentication principles, API authentication models, SDLC concepts and technologies, and SCRUM methodology.
• Basic understanding of PowerShell.

Nice to Have:

• Knowledge of object-oriented programming and experience with C#
• A solid understanding of concepts such as Docker Containerization, Kubernetes Orchestration, and Public Cloud Infrastructure (GCP, AWS, Azure).
• Excellent communication skills.
• A related technical degree.

Salesforce information

We are Salesforce Engineering

Salesforce Engineering behind the cloud

Salesforce Marketing Cloud

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