Sr Managing Consultant SAP Industry Solution for Utilities (Billing)

Introduction
As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.

Your Role and Responsibilities
As a senior managing SAP consultant, you will serve as a client-facing practitioner responsible for selling, leading, managing, and implementing offerings with a deep understanding of finance business processes and SAP systems. As a trusted business advisor who collaborates to provide business outcomes and innovative solutions for solving challenging business problems.

You will work on projects that assist clients in integrating strategy, process, technology, and information to enhance effectiveness, reduce costs, and improve profit and shareholder value. Participate in business development activities and contribute to proposal development. There are opportunities for you to acquire new skills, work across different disciplines, take on new challenges, and develop a comprehensive understanding of various industries.

Your primary responsibilities include:

• Strategic SAP Solution Leadership: Leading the technical design, development, and implementation of business processes and SAP solutions for simplicity, amplification, and maintainability that meet client needs.
• Team Delivery leadership: Leading and managing high performing teams of SAP consultants to deliver work products on time, budget, and quality.
• Comprehensive Solution Delivery: Involvement in strategy development and solution implementation, leveraging your finance process and SAP expertise with clients and team members and working with the latest technologies with industry best practices applied.

Required Technical and Professional Expertise

• Professional Expertise with SAP S/4HANA: Hands-on SAP expertise in SAP S/4HANA ISU-Billing with multiple commodities (e.g., electric, gas, water, wastewater), and with knowledge of the other ISU processes (Customer Experience, Device/Work Management, FICA) with a minimum of 5 end-to-end implementations (four specifically in the Energy and Utilities Industry) from project preparation to go-live as a Management Consultant or Solution Architect. Specifics:
  • Solution design of billing processes and procedures and support of billing programs such as a landlord, collective billing execution, reversals, and other billing specific procedures.
  • Extensive experience and oversight in rate / tariff design and build for all customer classes including complex bills.
  • Deep knowledge of the technical and business master data and the integration points that enable the IS-U data model.
  • Extensive experience in the batch job processing chains and exceptions management process.

• SAP Expert Level Process Knowledge: Experience with customer service business processes and workflows, and the ability to integrate these customer processes with SAP and other applications to provide end-to-end solutions.
• Leadership and Project Management Skills: Project management skills, including implementation methods, developing project plans, managing resources, and ensuring that projects are delivered on time, within budget, and required quality standards.
• Deep Industry Knowledge: Foundation-level industry knowledge in Energy and Utilities.
• AI and Cybersecurity Knowledge: Familiarity with Artificial Intelligence models, their use in SAP implementation and knowledge of cybersecurity and data privacy principles
• Language Proficiency: Fluency in English.
• Eligibility and Equal Opportunity: As an equal opportunities’ employer, we welcome applications from individuals of all backgrounds. However, to be eligible for this role, you must have the valid right to work in the United States.

Preferred Technical and Professional Expertise

• Familiarity with other Customer Processes and SAP Modules: SAP Industry for Utilities (ISU), Bill Print/OpenText, SAP Analytics Cloud, Integration into client customer portals.
• Familiarity with Cloud Computing Platforms: Including IBM Cloud, AWS, Microsoft Azure, and GCP.
• Knowledge of Agile methodologies: Hands on experience with project management methodologies like Agile.