Analyst, Design Workflow - Gurugram, HR

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

Project Management

An essential part of your role will involve managing design operations on projects, responding to stakeholder request, project scoping, keeping stakeholders updated on project status & ensuring delivery within SLAs. Alongside, you will also interpret briefs, ensure complete details are there for the team to initiate work, and maintain reports and records of all invoices and billings. You will also be expected to flag & escalate issue on time & update the team issues log.

Relationship Building

The process of workflow coordination involves building strong relationships with requestors & stakeholders through active communication on projects, seeking queries, setting expectations early and providing a smooth experience through the project delivery. You will have to liason closely with the internal teams, facilitate kick-off calls on complex projects and key milestones are documented.

Reporting

Managing operations requires visibility into the overall workflow across the teams. You will be working with data on the workflow management tool to help create daily, weekly, monthly & ad hoc reports for stakeholders and internal teams.

Creative Operations

You will be working on projects with various collaterals – Brochures, Flyers, Handbooks, Webpages, Infographics, Videos etc.,

You will be expected to have a sound understanding of design guidelines, principles and of scoping timelines. You will be liasoning with the requestors to understanding their creative requirements better. Managing projects independently will be a part of your role.

Sounds like you? To apply, you need to have:

Process & Data Orientation

Experience of having managed creative or digital operations in an agency or a service delivery set-up is a must. You need to have great organisational skills to plan, prioritize and deliver multiple projects through the day. Having worked with cross-functional teams such as digital, design etc., will be an added advantage. To succeed in the role, it is essential that you understand process, adhere to them and recommend improvements from time to time.

Attention to Detail & Great Communication

One of the main responsibilties of the workflow co-ordinator will be to liason between the functional teams and the stakeholders. It will involve sharing clear and concise communication through the request intake process, understanding of briefs, aligning expectations with the teams and stakeholders, and in collecting feedback. You will be expected to have excellent written & verbal communication skills to deliver projects.

Thinking design

You’ll be expected to have fundamental understanding & differences between various design collaterals and effort required for it. You will lead the execution of all workfront design requests under JLL Business Services. Having worked in a set-up with creative operations is mandatory

Microsoft Suite Expertise

This role would entail multiple tasks that would need you to be proficient at basic Microsoft softwares such as word, excel and power point.

Time and Team Management

You will be working across tasks with a host of different teams, an experience with driving multiple tasks across timezones at the same time while ensuring all best practises are applied – you should be able to plan your time, bandwidth and tasks efficiently and effectively

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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