Service Reliability Engineer

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

• Maintain and expand function NG underlay cloud provisioning systems including a large Ubuntu and RHEL Linux, Kubernetes, bare metal, and virtualized systems fleet.
• Develop centralized configuration code via SALT and Ansible.
• Identify and remediate security vulnerabilities and issues.
• Support development, security, and other infrastructure teams from within and outside the organization in making use of core VPC infrastructure.
• Work with and make improvements to SALT and Ansible code automation.
• Developing and supporting Jenkins pipelines and artifactory
• Providing support for Atlassian products
• Coordinate with various teams for datacenter turn-ups, decommissions, DR activities, and maintenance.
• Continually improve systems and processes with regard to automation and monitoring.
• Lead and engage team in stand-ups and project meetings.
• Participate in 12x7 on-call rotation.
• Collect and produce evidence in response to audit requests for supported service(s).
• Streamline audit engagements by applying SRE principles to develop strategies and tooling that automate evidence collection and production and anticipate data production requests.
• Develop tools and strategies to assess the health of security controls and adherence to policy, process, and procedures requirements.
• Ensure proper documentation and rapid remediation of identified deviations.
• Serve as a primary SME and security focal for service control implementation, design, and operating procedures in audit engagements.
• Drive risk culture transformation in service teams.
• Collect and provide evidence for SOC2, PCI, HIPPA, MSAC, and C5 audits Leverage learning from audits to begin developing strategies to automate evidence collection.
• Work on PSIRT ticketing.
• Work within the IRM system and PCE risk management systems.

Required Technical and Professional Expertise


Preferred Technical and Professional Expertise