Release Manager Data & AI / SSW - B2B / MFT

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
IBM Sustainability Software needs a collaborative and confident Software Release Manager who guides software products to successful delivery and ensures compliance with IBM processes. Assigned products could be SaaS, on-premise or both. Development teams could be local or remote.

A Release Manager oversees the planning, coordination, execution and delivery of software releases. It includes aspects of Agile project management as well as IBM processes for software delivery.

They ensure software is released in a smooth and efficient manner. As a Release Manager, you will play a crucial role in ensuring the successful delivery of software products while maintaining stability and minimizing disruptions. Effective communication, attention to detail, and a focus on continuous improvement are essential skills for this role.

Responsibilities include:

• Work with Development Product Management, Security, Support, Legal and other partners to complete Release Management tasks for software products
• Coordinate with development and stakeholders to set and manage scope, and to prioritize and schedule release activities
• Develop release plans, timelines, and milestones, and drive the team to finish tasks on time with high quality
• Facilitate communication to ensure smooth collaboration across different teams
• Help fix problems: Understand the context, get people talking, get to the bottom of it, get action plans and targets, facilitate retrospective review, and apply learnings the next time
• Identify and assess potential risks, develop mitigation plans, and take action as needed
• Perform or facilitate compliance processes such as open source software clearance, security and privacy reviews, and export classification
• Evaluate and improve release processes based on feedback and post-release analysis

Required Technical and Professional Expertise

• At least 3 years of experience with software development
• Strong communication, interpersonal, and problem solving skills
• Consistency and attention to detail
• Familiar with Agile Project Management and related tools (e.g. GitHub, ZenHub, JIRA)

Preferred Technical and Professional Expertise

• Familiar with software development at IBM (cloud, on-premise or both)
• Familiar with IBM-specific Release Management, software delivery or compliance
• Experience with Agile development process
• Experience with Project Management
• Experience with global teams and cross-time zone collaboration