Offboarding Delivery Specialist

Introduction
The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy.

Your Role and Responsibilities
Responsible for the administrative aspects related to the Offboarding process, should have a basic knowledge of the Offboarding associated legislation, should be knowledgeable of the offboarding system solution being used, should have a good level on handling spreadsheets.

Required Technical and Professional Expertise

Responsible for Offboarding execution and delivery for a particular jurisdiction/ country based on documented process. There is need to ensure accurate and timely preparation of offboarding documentation as documented in the desktop procedure. Employee may require basic knowledge on the legal aspects of offboarding for the jurisdiction/ country assign to them. Other responsibilities of this specialty but not limited to, are to support audits (Statutory/ Internal), issue resolution & root cause analysis, prepare metrics report to management.

Preferred Technical and Professional Expertise
1.) Experience in HR operations, preferably multi-region.
2) Experience in understanding and documenting desk procedures and processes.
3) Demonstratable experience of process optimization initiatives in HR processing.
4) Great English communication skills with experience in managing global stakeholders.
5.) Intermediate excell skills (office, formulas, macros)
6.) Workday knowledge
7.) Sence of Urgency and resilience
8.) Good Customer Service
9.)Advance or Intermediate Level of English