Clayton Athens - Quality Assurance Coordinator - Athens, TX

Clayton Homes, a Berkshire Hathaway company and the nation's leading housing provider, is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

Position Summary: The Quality Assurance Coordinator acts as a liaison throughout the production process to ensure compliance to all respective codes, company policies, and quality of the product(s).

Duties / Responsibilities:

• Identifying service issues within the facility
• Analyzing root causes of service issues
• Recommending improvements / corrections to mitigate future service issues

• Maintain current master copy of all documents including supplier data, supplier audit reports, DAPIA, ECR’s, record of changes, CEF forms, etc.
• Distribute materials (DAPIA updates, supplier data, product standards, etc.) with explanation of changes / additions
• Maintenance of the on-line DAPIA
• Initiate ECR’s for proposed changes or modifications of the DAPIA designs or floor plans
• Follow up with all paperwork distributions to assure changes are being made in accordance with distributed drawings and specifications
• Perform a systematic, documented line inspection, in a 15-day rotation of CCI items, material installation, and observation of testing equipment
• Follow up inspections of yard work and re-testing
• Ensure that the QA Administration – FTC Database is updated routinely and monitor for repetitive issues
• During IPIA inspections, escort the IPIA throughout the plant
• Assist in the accurate and timely completion of HUD 302, Alternate Construction, and Energy Star reports
• Provide QA and DAPIA training with team members as needed
• Ensure QA Administrative database for Training is updated timely and accurately
• Maintain testing certification(s) as required
• Report all quality control and IPIA findings, complete CEF as needed
• Keep the General Manager and Production Manager aware of problem areas and top three issues
• Assist with maintaining QA information boards
• Other duties as assigned.

Qualifications:

• High school diploma / GED or equivalent experience required
• Construction industry experience preferred
• Ability to read and interpret architectural / engineering drawings and specifications
• Ability to take a proactive approach to quality
• Working knowledge of facility machines, tools, and equipment
• Ability to track and report on quality issues
• Ability to communicate efficiently and effectively with all team members at all levels within the facility
• Solid understanding of construction trades and quality practices, codes, regulations, etc.

Internal Qualifications:

• Proficient with Technology (Computers in general, Excel, & Copier)
• Strong organization skills
• Able to Prioritize job duties and keep up with production and sales (Offline vs Online)
• Good communication skills (Talking with customers)
• Self-Motivated
• Ideal Team Player on most recent evaluations
• No further than a written on attendance (within the last four months)

Physical Demands:

• Must be able to lift and carry up to 50 lbs.
• Work may require stooping, bending, crouching, crawling, pushing, and / or pulling.
• Must be able to communicate with others via phone, email, and in person. Must be able to exchange accurate information with others.
• Work environment is not temperature controlled and may result in exposure to extreme temperatures.
• Work primarily involves sitting / standing, up to 4 hours at a time.

Travel Requirements:

• None

Business Unit - B00018