Performance Analyst, Portfolio Operations Services - Account Management Services - Warsaw, POL

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements below. We’re interested in getting to know you and what you bring to the table!

• Supporting Clients in strategic decision making, standard and ad – hoc real estate reports and analysis preparation.  Outputs visualisations and presentation for both JLL teams and external Clients.
• Operational KPI reporting based on the contractual Client requirements.
• Support with production of QBR (Quarterly Business Review) decks from KPI perspective.
• Support development, maintenance, updates, and ensure availability of Operations Playbooks relating to the each of the Services.  Make sure that the Operations Playbook specifies the processes, procedures and systems that are to be used by the Account team in the performance of services, and check for completeness, accuracy and organisation.
• Processing large amounts of data, analysing and drawing conclusions. Taking ownership of the output quality. Acting as the Subject Matter Expert for other team members.
• Providing diligent data and process analysis. Reports, tools and processes improvements submission and execution. Sharing knowledge and building best practices.
• Interacting with both with JLL and Client stakeholders to ensure smooth operations and service delivery within the Account governance framework.
• Acting as a single point of contact for the Corporate Client's Real Estate team and internal stakeholders. Communication with respective regions and service lines, client teams. 

Desired skills and experience for this job

• Bachelor’s or Master’s degree, preferable in Finance / Economics / Management / Real Estate.
• 3+ years of relevant business environment experience, minimum 2 years’ experience in real estate related fields.
• Strong knowledge of MS Office (Outlook, Teams, Word, Power Point, Excel – advanced formulas, and pivot tables, basic VBA would be an asset).
• Fluent spoken and written Business English (enabling leading conference calls and trainings delivery).
• Ability to see through data and translate it into understandable outputs (e-mails, PowerPoint presentations, Word documents, Excel spreadsheets).
• Ability to deliver tasks with minimal supervision, skill to plan and execute autonomously, client focused, open – minded and willing to challenge status quo.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.