Property Manager (Commercial - Remote) - Baltimore, MD

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL has a great opportunity to join our growing Retail Property Management team in Maryland.

*This position can be Remote (Work from Home) but must live near one of these areas for portfolio site visits (Baltimore/DC area, Cumberland, Frederick, Hagerstown or Westminster, MD)

The Property Manager (PM) is responsible for providing direct management oversight for the assigned retail properties. The Property Manager is responsible for maximizing NOI and asset value on behalf of JLL clients. Specific responsibilities include property management, operations, maintenance, client, and tenant relations, supporting the leasing team, marketing, accounts payable collections, annual budgeting, risk management and financial reporting.

What You'll Be Doing

Management, Operations and Marketing

• PM is maintaining safety, cleanliness, and integrity of all areas of buildings, systems and equipment for all property users.
• Assist Group Manager in preparing team to respond in emergency and crisis situations.  
• Have thorough knowledge of area market including all competitive properties and area demographics.
• Develop and maintain an appropriate level of involvement in community affairs and activities representing both the property’s interest and the interest of JLL.
• Enforce all tenant lease requirements.
• Assist GM in managing the activities of the property’s marketing manager in conjunction with the regional marketing manager.
• Establish an effective working relationship with all retail and commercial tenants/managers and other key merchants, including specialty tenants to understand and drive sales.
• Assist GM in managing vendor service agreements, relationships, and current COI compliance.

Financial Performance and Reporting

• Achieve budgeted net operating income for property.
• Assist GM in managing the property’s capital to budgeted levels.
• Learn to direct the preparation and implementation of all annual financial reports including budgets, management plan, marketing plan, marketing budget, and annual report.
• Learn to direct the preparation and submission to asset manager of all monthly/quarterly financial reports, forecasts, and sales reports.
• Work with GM and accounting team to approve, generate, and interpret year-end tenant reconciliations.
• Work with GM to monitor the collections of all rents and execute appropriate collection process.
• Lead all aspects of accounts payable.

Client Relationships

• Establish an effective working relationship with the property’s asset manager.
• Interact frequently with property’s regional managers and leasing organization to ensure consistent high-quality interaction with asset management firm.
• Learn to formally communicate as appropriate with asset manager to inform him/her of activities at the property to enhance his/her opinion of the quality of management services delivered by JLL. 

Employee Motivation and Development

• Learn to direct and supervise the activities of all property employees.
• Learn to provide regular feedback to employees via annual performance objectives, mid-year reviews, annual reviews, and other communication mechanisms.
• Assist GM in coordinating the appropriate training for property personnel.

Skills and Knowledge   

• Demonstrate strength in leadership and professionalism
• Ability to problem solve and provide actionable and positive feedback
• Ability to work both independently and within a team environment
• Excellent verbal and written communication skills
• Ability to work collaboratively with cross-functional groups
• Flexible and able to work in a fast-paced environment
• Have thorough knowledge of area market including all competitive properties and area demographics
   

What We're Looking For

• MD Real Estate License required within 90 days of employment
• Bachelor's degree preferred
• Minimum 2+ years experience in Commercial Property Management (Retail preferred)
• Proficient in Yardi preferred
• Proficient in Microsoft Office applications

What's In It For You

• Join an industry leader and shape the future of commercial real estate 
• Deep investment in cutting-edge technology to power your work 
• Comprehensive and competitive benefits plan 
• A supportive, caring and diverse work environment designed for your growth and well-being 

Location:

On-site –Baltimore, MD, Frederick, MD, Hagerstown, MD, Washington, DC, Westminster, MD

Job Tags:

Property Management

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.