Assistant Property Manager - SAN ANTONIO, TX

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Assistant Property Manager (APM) plays a vital role in overseeing the day-to-day operations of specific properties under management. Working closely with the Property or General Manager (PM or GM), the APM serves as the professional-in-charge in the absence of the PM or GM.

Overall, the APM's role is pivotal in ensuring the effective management of properties, meeting financial objectives, and providing excellent service to clients and tenants.

This position is on-site.  Local market requirements may vary.

WHAT YOU’LL BE DOING

ACCOUNTING

• Collaborating in the completion of the annual budget, income and expense, and capital improvement plan.
• Reviewing and approving accounts payable, ensuring accurate coding and property allocations.
• Reviewing aged delinquency report and communicate with Client Accounting Services to ensure all balances are paid and applied correctly.
• Preparing or/and reviewing adjustments to tenant billing process.
• Assisting with preparation and submission of monthly financial reports, ensuring deadlines are met.
• Preparing and submitting monthly accruals and provide variance explanations.
• Reviewing CAM reconciliations and ensuring proper mailing of year-end reconciliations.
• Tracking real estate tax due dates, process and mail checks, and follow up on payments.
• Ensuring all property files comply with JLL's audit requirements.

OPERATIONS

• Maintaining compliance level of JLL management audit and prepare files and records for the audit annually.
• Implementing strategic plan and annual budgets, in conjunction with PM or GM
• Assisting engineering staff in preparing the JLL Operations Audit.
• Reviewing new leases and write lease abstracts, submitting them to Accounting.
• Coordinating employee assignments with the Chief Engineer and obtain bids from outside contractors for additional work.
• Ensuring emergency evacuation procedures are updated and life safety systems are functioning properly.
• Assembling and analyzing contract bids and submit recommendations and contract agreements for execution.
• Supporting contract administration processes, including drafting contracts, scopes of work, and following up with vendors.
• Preparing and/or reviewing annual jurisdictional forms and filings.
• Maintaining regular communication with the property team, offering necessary support and information.
• Preparing and/or review financial statements and reports on office building status, such as occupancy rates and lease expiration dates.
• Overseeing and developing of other property team members, if required

TENANT / CLIENT RELATIONS

• Providing excellent customer service to tenants, clients, contractors, and vendors.
• Preparing tenant memos and correspondence as instructed by Managers.
• Assisting in planning annual safety warden meetings with PM, GM, and Engineering staff.
• Coordinating tenant move-ins/move-outs, including necessary authorizations and insurance certificates.
• Distributing annual tenant surveys and handle follow-up as needed.

 WHAT YOU BRING TO THE TABLE

• Bachelor's degree in a related field.
• 2-3 years of experience working in a commercial property management team.
• Real Estate License is required or must be obtained within 1 year from the date of hire.
• Experience in preparing budgets, CAM reconciliations, and other financial reports.
• Proficiency in using property management accounting platforms such as Yardi, Kardin, or MRI.
• Excellent presentation skills, able to effectively communicate with senior-level management, clients, tenants, vendors, peers, and the public.
• Strong analytical skills, with the ability to interpret and explain financial statements and calculate variances.
• Problem-solving skills, able to handle practical tasks and adapt to situations with limited standardization.
• Clear and succinct written and oral communication abilities in various settings and styles.
• Strategic thinker with a focus on implementation.
• Quick learner, open to change and new challenges.
• Strong time management skills, capable of managing multiple projects simultaneously and working under pressure.
• Attention to detail, thorough in task completion and ensuring accuracy.
• Ability to read and interpret documents such as safety rules, equipment manuals, and procedure guidelines.
• Ability to work autonomously as well as collaboratively within a team.
• Strong interpersonal skills and the ability to work effectively with coworkers and clients at all levels.
• Problem-solving abilities, able to handle practical issues and adapt to varying circumstances.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.