Server Product Program Manager - Austin, TX

Job Description

The Role:

The Server Product Management Program Manager will manage business planning and execution of key programs for the Business Management team. A primary focus for this role will be managing programs through the recently deployed IBM Planning Analytics (PA) application. In this highly collaborative role, you will work daily with Operations, IT, Engineering, Business Development, and Product leads, scaling PA adoption.

 The Person:

A successful candidate will demonstrate the multifunctional ability to develop, enhance, and drive business programs and associated tooling with teams across the Server Business Unit . The role requires clear confident communication, a highly analytical approach, and a continuous improvement mindset. You will work cross-organizationally to enhance programs, streamline executive decision making and analysis, and have a natural inclination to solve inefficiencies with simplified, automated solutions at scale.

 Key Responsibilities:

·         Utilize project and program management skills to manage weekly team meetings, timelines, status communications, and complex product interdependencies (engineering and operational)

·         Engage in partnerships with upstream and downstream teams and facilitate collaborative problem-solving, risk assessments, and mitigation planning

·         Lead and participate in forecast planning for individual products and the overall portfolio

·         Drive disciplined change communications with teams as programs grow and evolve (verbal and written)

·         Lead and participate in solution design, workflow mapping, and requirements gathering sessions

·         Work cross-functionally to understand complex forecast needs and provide tooling recommendations

• Subject matter expert in Excel pivot tables, lookups, macros, queries, and data connections

·         Synthesize large amounts of data leveraging other data management tools as needed

·         Link program needs with a working knowledge of various systems to identify enhancements

·         Support troubleshooting, documentation, and training as needed with business users

 Preferred Experience and Skills:

• Highly organized and methodical with exceptional attention to detail

·         Comfortable in fast-paced, dynamic environment where solutions are deployed in an agile framework

• Strong problem-solving mindset with logical reasoning skills from a business user perspective

·         Comfortable with ambiguity, making order out of chaos, and an enthusiasm for finding efficiencies

·         Excellent interpersonal skills to convey technical concepts using business acumen

• Direct experience managing multi-faceted programs and complex product portfolios
• User or developer experience in IBM Cognos TM1/Planning Analytics, DataWORQ, and ReportWORQ
• Intermediate to expert experience with data management and automation (Excel, PY, SQL, VBA, ETLs)
• Intermediate to expert experience with analytics and storytelling visualizations (Excel, Tableau, PowerBI)
• IBM PA, Lean, Six Sigma, PMP or other related certifications