Customer Experience Partner - SCM - INBOM23 - Mumbai - Unit No. 403

Has responsibility for handling daily Customer Service tasks and
interacts with both internal stakeholders as well as External
Clients/Shippers. May support peers with technical or process related
challenges during process execution.

Handles Customer service tasks on a daily basis. Responds to all enquiries in a timely and accurate manner. Provides quality service to both internal and external customers. Focuses on high-quality data to set a high standard for all the assignments managed. May perform root cause analyses in the event of escalations. May train new hires on the process(es).

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

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