Senior Manager, Technical Consulting

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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Inc. seeks Senior Manager, Technical Consulting in San Francisco, CA:

Job Duties: Develop solutions cross-cloud, which include but not limited to Salesforce products, API’s, APEX/Visualforce, Lighting, Amazon Web Services, Heroku, mobile development technologies, and integration/ETL technologies. Collaborate closely with Delivery Managers, Functional Solution Architects, and directly with clients to architect technology solutions to meet client needs. Design transformational technical solutions and collaborate directly with client to meet their business requirements in accordance with industry best practices. Lead and mentor the development team on the project. Enforce sound development practices and ensure the quality delivery of enterprise solutions. Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture and design, environment management, testing, and Salesforce Platform education. Create application and technical design documents that leverage Salesforce best practices and effectively integrate Salesforce into the customer’s infrastructure. Lead the evaluation of business and technical requirements from a senior level. Provide senior level and final resolutions for debugging, troubleshooting, and client implementation issues with Customer Success Group. Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Partner collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking. Identify and lead internal strategic initiatives to grow and develop the professional services team and hire, manage & grow technical team within Professional Services Organization. Collaborate closely with peer managers as part of a global team to ensure organizational goals are met.  Telecommuting is an option. Some travel to Salesforce offices may be required.

Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), Information Technology and Management, or a related quantitative discipline, and two (2) years of experience in the job offered or any occupation in a related field. 

A related technical degree required (Computer Science, Engineering (any field)).

Special Skill Requirements: 1) REST and SOAP API’s; 2) Javascript; 3) HTML; 4) CPQ Implementation; 5) Integration and ETL technologies; 6) BML; 7) XML; 8) JSON.

Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required.

Salary: $192,900.00 - $265,200.00 per annum.

Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 20-7346. Salesforce is an Equal Opportunity & Affirmative Action Employer.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $192,900 to $265,200.

For Colorado-based roles, the base salary hiring range for this position is $192,900 to $265,200.

For Washington-based roles, the base salary hiring range for this position is $192,900 to $265,200.

For Washington D.C based roles, the base salary hiring range for this position is $192,900 to $265,200.

For California-based roles, the base salary hiring range for this position is $192,900 to $265,200.

For Hawaii-based roles, the base salary hiring range for this position is $192,900 to $265,200.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.