Job Posting Title:
Supervisor, Artwork, Metadata & PackagingReq ID:
10091799Job Description:
About the Role & Team
Working in a dedicated team, the Supervisor is responsible for the delivery of high-quality, value-for-money TV, and Feature master materials to Disney’s direct-to-consumer platforms (DTC), with a focus on managing Art & Metadata creation and delivery. Working with internal and external vendors and in line with department standards, the ability to multi-task and remain calm under pressure is important. In addition, excellent customer focus and interpersonal skills are also key.
This is an office-based role. 4 days working in the Hammersmith office with 1 day working from home. (Monday or Friday).
What You Will Do
Artwork and Metadata Package Delivery
- Conduct research for ongoing new title orders for the platform.
- Verify the fulfilment of artwork and metadata orders with approved vendors.
- Organisation of the requested art and metadata for packaging and delivery to the platform
- Coordinate and/or perform remediation for the packages based on JIRA tickets.
- Prepare and communicate production status to the Manager and Business stakeholders.
- Create & maintain regular metrics on production performance.
- Support team members with remediation of asset rejections and in resolving delivery issues.
Other General Activities
- Attend and contribute to team; departmental, vendor and Content Operations meetings.
- Coordinate representation of the team within broader Company meetings as required.
- Work effectively with departmental colleagues and cross-functionally with other members of studio operations.
- Work with The Walt Disney Company Accounts Payable to resolve Vendor billing issues.
- Develop and maintain strong working relationships with internal and external parties.
- Maintain a strong awareness of technical developments in the digital media space.
- Adhere to defined Content Operations business processes, taking opportunities to improve.
- Drive to continually develop knowledge of the product slate, media types and territories, including customers & market dynamics.
- Provide training for colleagues as required.
- Ensure other Departments are familiar with our role, and how to access relevant information.
- Participate in systems testing and contribute suggestions for workflow and systems improvement.
- Provide holiday and sickness cover for colleagues under the ‘Buddy’ scheme.
Required Qualifications & Skills
- Proven understanding of the supply chain process
- Experience in delivering/packaging content for non-linear distribution
- Solid understanding of Adobe Suite, Microsoft Excel, Google Docs, Slack, Smartsheet, Airtable
- Basic knowledge of .xml
- Project coordination skills
- Excellent organisational and multi-tasking skills
- Critical thinking and problem-solving skills
- Excellent time management and capacity to work well under tight deadlines
- Ability to work effectively in a team setting
The Perks
- 25 days annual leave
- Private medical insurance & dental care
- Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
- Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
- Excellent parental and guardian leave
- Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
Job Posting Segment:
Disney Entertainment & ESPN TechnologyJob Posting Primary Business:
Content OperationsPrimary Job Posting Category:
Content Digital OperationsEmployment Type:
Full timePrimary City, State, Region, Postal Code:
London, United KingdomAlternate City, State, Region, Postal Code:
Date Posted:
2024-06-20More Information
Application Details
-
Organization Details
2004 The Walt Disney Company Limited GB
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