Consumer Consultant - VIC Clarendon Clinic

Job Description:

This is a Consumer Lived/Living Experience Position – you must state in your cover letter having a Lived/Living Experience of mental health challenges and of accessing mental health services. 

• Excellent benefits including salary packaging 
• East Melbourne location 
• Ongoing training and development opportunities 
• Friendly and supportive environment 
• Fixed Term until 30th November 2024, part time 19 hours per week (0.5 FTE) 

About the Role 

Under the direction of the Director Lived Experience Workforce and Strategy and in collaboration with the Consumer Reference Committee, other Consumer Consultant role and the Service as a whole, the Consultant assists in the improvement of the service’s responsiveness to consumer needs and to communicate the broad views of consumers to the mental health service and other relevant services.  The Consumer Consultant utilises co-production principles & the Consumer Perspective to advocate for systemic changes that enable & ensure a consumer; lens, perspective, and view, is included in service planning, delivery and implementation.

Classifications for this position will range from MP32 - MP35 (Lived Experience Worker Level 2 Year 1-4) (salary range $67,522 – $71,635 per annum pro rata)

Your Contribution 

• You will have direct personal lived/living experience of mental health challenges and of accessing mental health services.
• Sound working knowledge of and a commitment to recovery-oriented practice in mental health rehabilitation, co-production principles and consumer perspective
• Commitment to consumer lived experience values & frameworks (e.g., social justice/human rights perspectives, consumer perspective, self-determination, relational, trauma informed, hope, equity, mutuality, authenticity)
• Working knowledge of systemic advocacy and how it differs to individual advocacy
• An understanding and working knowledge of the Mental Health and Wellbeing Act 2022 and other relevant legislation.
• Demonstrated ability to work collaboratively and effectively with multiple key stakeholders both internal and external to St. Vincent’s Hospital (including consumers, nominated persons, carers, family members and community agencies).
• Ability to provide services appropriate to the needs of people from diverse backgrounds including those from a CALD background.
• Highly developed interpersonal and communication skills, including problem-solving, conflict-resolving, and sound oral and writing skills.
• Ability to establish and maintain respectful relationships whilst advocating for system change
• Demonstrated ability in active participation in projects and/or training, skills or experience in project management

What We Offer 

• A focus on wellbeing initiatives, with regular events and programs
• Confidential, solutions-focused employee counselling
• A healthy work/life balance encouraged.
• Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
• Salary Packaging – Increase your take home pay!
• In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne’s best cafes, public transport and lots of carparks
• Discounts and Promotions always available through our Foundation
• Regular opportunities for professional development to assist you to reach your career goals
• Culture of continuous improvement

Working at St Vincent’s 

St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence. 

Application 

• Please attach your resume and cover letter to your application. 

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. 
 
We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve. 
 
Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM 
 
SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations). 
 
This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more. 

Contact Details: 

Sharon Williams, Director Lived Experience Workforce and Strategy, sharon.williams@svha.org.au 0403716229 

Position Description and Critical Job Demands Checklist:

Contact Details:

Sharon Williams- sharon.williams@svha.org.au 0415461682

Alternate Contact:

Tony Strazzeri- tony.strazzeri@svha.org.au 0418664132

Closing Date:

18 July 2024 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct