Job Description
• Support and execute user-centric campaigns, including user feedback collection, user experience improvement initiatives, etc.
• Assist the User Operations Manager to develop user communication strategies across various platforms.
• Work closely with the product team to understand user behavior, develop specific metrics for performance tracking and strategy improvement.
• Support user-related projects, provide insights through user interviews and workshops.
• Coordinate on daily administrative tasks, like meeting minutes recording, payment and follow ups.
Additional Job Description
Requirements
• Major: Business, Marketing, Communication related fields preferred
• Bachelor’s degree is required, experience in user operations is preferred
• Skills: Excellent communication skill in both written and verbal English and Chinese. MS Office (Excel, PPT)
• Knowledge: General product understanding in premium automotive market; Basic marketing knowledge (ATL, BTL, social, digital and PR)
• Attention to details and agile sense of trends; Dare to question the status quo
• Active team player with strong sense of responsibility
• Working days: at least 3-4 days per week
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
More Information
Application Details
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Organization Details
GM / General Motors
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