Sr. Software Site Reliability Engineer - GM Global Technical Center - Sloan Engineering Center

Job Description

The Team:

Do you imagine a world of zero crashes, zero emissions and zero congestion? We do. We place our customers at the center of everything we do, and we are creating vehicles that move humanity to that goal. The Software Defined Vehicle (SDV) team supports the definition, design, and development of continuously improving mobility services. SDV is a new vehicle intelligence platform that will underpin all our future innovations across a wide range of technological advancements, including EVs and expanded automated driving. This means that you can potentially put a fingerprint on the vehicles that drive down the road!

The Role:

General Motors is looking for hardworking Sr. Software Site Reliability Engineers (SRE) to help us build innovative connectivity solutions for our new Software Defined Vehicle (SDV) platform. We are seeking people who can help us push the limits of vehicle technology.

As part of our team, you are responsible for ensuring the reliability, scalability, and performance of our software in GM’s sophisticated line of vehicle technology. Our group delivers quality software for GM’s next generation connectivity and infotainment systems. We are looking for upbeat individuals who are passionate and have a desire to shape the automotive industry.

Responsibilities:

• Monitor the performance and availability of software systems
• Perform initial incident root cause analysis with engineers and implement proactive measures to prevent future incidents
• Actively participate in technical discussions and deep dives
• Collaborate with developers, suppliers, validation, execution, and IT teams to drive quality solutions
• Collaborate with engineering teams to analyze and provide inputs in architecture, infrastructure resources, observability to achieve reliability and scalability goals
• Collaborate with engineering teams to conduct production readiness reviews, deployment, operation and refinement
• Partner with stakeholders to ensure data and observability tools are effectively integrated with other systems and processes
• Continuously identifying opportunities for process improvement, implementing best practices, and driving initiatives to enhance the reliability and performance of software systems.
• Partner with stakeholders to identify, measure and monitor availability, latency and overall service health
• Instill site reliability best practice through automation, data insights, and observability

Additional Job Description

Required Skills and Experience:

• Bachelor of Science degree in Electrical Engineering, Computer Science, Software Engineering, or other related software subject area
• 5+ years of relevant experience
• Working knowledge of embedded systems development
• Exposure to module development process, product development, execution, systems engineering, systems integration, or validation
• Experience that demonstrates strong technical leadership - able to comprehend complex systems and explain these systems to others.
• Creativity and initiative as well as a high level of independent judgment - able to deliver quality results with little supervision.
• Demonstrated experience in the development of requirements, features, detailed designs, and delivery of production releases.
• Ability to root cause issues, track and communicate corrective actions to multiple stakeholders
• Good verbal, written and communication skills
• Passion to learn new technologies

What Will Give You A Competitive Edge (Preferred Skills)

• Master of Science Degree in an engineering field
• Experience in GM production SW development process and Issue tracking systems
• Proficiency in vehicle data communication systems (i.e. CAN, ETHERNET)
• Familiarity with Bluetooth, Wi-Fi, GPS, Cellular, CAN, V2x simulators and test devices
• Understanding of networking and software development in distributed systems
• Connectivity experience (i.e. Telematics, Infotainment, Modules.), vehicle diagnostics

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​