Marketing Professional Development Manager

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Job Category

Marketing & Communications

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About the Role: Join our dynamic Marketing Change Enablement (MCE) team at Slack, a Salesforce company, where we are dedicated to minimizing business risks and delivering transformative impacts. As a Change Enablement Specialist, you will play a crucial role in supporting strategic MCE projects, ensuring high adoption of changes within the marketing department, and empowering marketers to confidently embrace new ways of working.

Key Responsibilities:

• Collaborate with cross-functional teams to define and refine change strategies for marketing initiatives.
• Develop and execute comprehensive communication and training plans to ensure smooth adoption of new processes, tools, and strategies.
• Conduct risk and impact assessments to minimize disruptions to business operations.
• Provide guidance and support for self-managed changes within teams, leveraging best practices and self-serve resources.
• Measure the effectiveness of change initiatives through KPIs and success metrics, adjusting strategies as needed to maximize outcomes.
• Participate in discovery sessions, stakeholder interviews, and readiness support activities to align marketing strategies with business objectives.
• Translate technical system and tool requirements into actionable takeaways for business users, ensuring that complex technical solutions are communicated in a clear and understandable manner to facilitate smooth adoption and operational success.
• Demonstrate a strong bias to action - prioritizing swift and decisive responses to change initiatives that ensure both strategic projects and operational processes are implemented effectively and efficiently, empowering continuous improvement and marketer excellence.
• Experience learning new tools through self-learning or curiosity – not waiting on a guide or for others to teach, natural curiosity and self-starter attitude
• Experience conducting GAP analysis and other system analysis to help inform strategic roadmaps and key decisions

Ideal Candidate:

• 3+ years proven experience in change management and/or operational enablement, preferably within marketing or related fields.
• Strong understanding of project management principles and methodologies.
• Excellent communication and interpersonal skills, capable of working effectively with diverse teams and stakeholders.
• Ability to develop and deliver impactful training and communications tailored to various audiences.
• Self-starter that thrives in ambiguity, looking for areas where they can contribute and bring order/understanding where there is confusion or lack of knowledge.
• Experience with Salesforce and Slack platforms is highly desirable.
• Experience within M&A projects or experience within large projects at 1000+ person company.
• Empathetic and marketer-centric approach, with a global mindset and commitment to quality and excellence.

Nice-to-haves:

• B2B MarTech stack experience (Salesforce Marketing Cloud, ON24, SplashThat, RainFocus, Integrate.com, etc)
• Consulting experience driving strategic solutioning, future-state planning, and gaining buy-in & alignment from executive leadership
• Experience using Slack as an internal communication, collaboration, and knowledge management tool
• Change management certification or designation

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

For Colorado-based roles, the base salary hiring range for this position is $110,600 to $152,200.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.