Product Field Action (PFA) Lead - Hybrid - Washington, Redmond 11811 Willows Rd Ne

Work Flexibility: Hybrid

Product Field Action (PFA) Lead - Hybrid

Stryker is hiring a Product Field Action (PFA) Lead in Redmond-WA, to support our Emergency Care Business. In this role you will establish and maintain standardized process and procedure for executing field action assessments and executions, including investigations, and identifying solutions. Develop strategies and plans for field actions that align with organizational goals and objectives.

Who we want:

• Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
• Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
• Dedicated achievers. Relentless about quality, people who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

What you will do:

• Ensure that all field activities adhere to relevant regulatory requirements, industry standards, and company policies.
• Identify potential risks associated with field action decisions and implement measures to mitigate them effectively.
• Work with leadership to allocate resources efficiently, including personnel, equipment, and materials, to support field operations effectively.
• Monitor key performance indicators (KPIs) to evaluate the effectiveness of the field action process and implement improvements as necessary.
• Provide training and development opportunities to owners and stakeholder personnel to enhance their skills and knowledge in performing their roles effectively.
• Collaborate with internal stakeholders, such as PFA assessment and execution owners, engineers, and technicians, to ensure seamless coordination and communication regarding field action deliverables.
• Maintain a customer-centric approach by ensuring that field actions are completed promptly and meet or exceed customer expectations.
• Drive continuous improvement initiatives to enhance the efficiency, effectiveness, and safety of field action decisions over time.

What you need:

Basic Qualifications:

• Bachelor’s Degree in a Science, engineering, or related discipline
• 4+ years of experience working in a highly regulated environment, quality, manufacturing, or engineering.

Preferred Qualifications:

• Demonstrated PFA experience.
• Prior project management experience.

• Excellent interpersonal communication, collaborative teamwork and negotiation skills.
• Ability to build trusting relationships with all levels of management.
• Ability to generate and explain detailed assessments, execution plans, and any potential challenges accurately.
• Utilize proper software to maintain project records such as MS Office, TrackWise, SharePoint, or Visio.

$98,300.00 - $161,100.00 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.