Manager Software Engineering - New York, NY, USA

Overview:

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also redefining our media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to enhance flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we believe you’d love working here:

• Building the future of Disney’s media: DE&E Technologists are crafting and building the infrastructure that will power our media, advertising, and distribution businesses for years to come.

• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

• Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and improve how audiences experience sports, entertainment & news.

The Offers Eligibility leads the tier 1 services responsible for determining which offers a customer should be presented with upon signing up for Disney+, Hulu and ESPN+. We are in the critical path of all purchase flows and in the beginning of a user’s journey into Disney Streaming’s subscription services This team is based out of the Santa Monica, New York, Seattle and San Francisco offices and you will be a key Engineering leader helping drive the growth of the team. You will have an opportunity to learn about the international landscape and challenges in the area of billing, payments, subscriptions, offers, promotions and price change management. You will drive automation and optimization for all the current processes used by Commerce Operations and have a huge impact in the operational efficiency for the organization.

Responsibilities:

• Drive the technical vision and evolution of the applications owned by the team.

• Lead architectural and design discussions to help the team build efficient and optimized workflows for configuration driven applications

• Work with Product Managers, Product Designers, QA, Support and other cross-functional teams to drive the vision and roadmap for the team.

• Lead and strengthen the team by hiring and retaining top engineering talent.

• Participate in Agile methodology and SCRUM processes such as Sprint Planning, Backlog grooming, Daily Standups and Retrospectives with the team.

Basic Qualifications:

• Minimum of 10 + years of related work experience, with 2 years of direct people management experience.

• Bachelor’s degree in computer science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience.

• Proven success working on complex workflows and systems to drive efficient processes.

• Experience working with cloud based deployments.

• Experience working with consumer facing and high scale systems

• Experience hiring top engineering talent and making tough decisions.

• Strong partner and communicator with ability to articulate the team vision and technical concepts to cross-functional partners.

• Ability to take decisions in ambiguous situations and a fast paced environment withconstantly changing business needs.

• Excellent motivator driving influence and high efficiency from the team.

• Passionate about engineering best practices and leading by example.

Preferred Qualifications

Prior experience in Offer Management, Billing, Payments or Subscriptions domain.