Store Leader, GetGo - 3185 - Hoffman - GetGo Standalone

Job Summary

The Store Leader is responsible for the day to day store operation of their assigned, as well as the employees. Duties include: interviewing, selecting, and training employees; setting and adjusting employee pay and hours of work; directing the work of employees; appraising employee productivity and efficiency for the purpose of recommending promotions or other changes in status; disciplining employees; planning the work; determining the type of materials, supplies to be used / ordered for their retail and food locations.

Job Description

• Experience Required: 3 to 5 years
• Education Desired: High school diploma or equivalent
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 21 years of age

Job Responsibilities

• Your principal, main, major or most important duty includes one or some combination of the following tasks:

  1. interview, select and train Team Members;

  2. direct the work of Team Members;

  3. appraise Team Members’ productivity and efficiency for the purpose of recommending promotions or other changes in status;

  4. handle Team Member issues including, but not limited to complaints;

  5. discipline Team Members;

  6. plan the work;

  7. distribute or assign the work among Team Members;

  8. provide for the safety and security of Team Members or the store;

  9. manage the budget for your department or location;

  10. manage inventory for your department or location; or

  11. monitor or implement compliance measures

• Overall management of the day-to-day store operations at their assigned location
• Regularly direct the work of their subordinates providing guidance to ensure that all operational goals/initiatives are met.
• Oversee the Food Service Leaders in stores with Food Service to ensure that they meet all of the overall functions of being a profitable food service business
• Provide superior and quality customer service through consistent interaction. Serve as a role model to store personnel.
• Assist customers and responds to customer's complaints or inquiries
• The Store Leader is responsible for accurately completing daily reports and reviewing daily close reports.
• Responsible for accuracy and integrity of inventory values in regards to shrink
• Set and adjust employee pay records, and hours worked
• Responsible for daily bank deposits, ordering and picking up change orders and ATM funds, loading safe, ATM, etc.
• Determine what is needed for merchandise, supplies, equipment, food service, and places weekly orders.
• Scan in orders/vendors and build relationships with the vendors at their assigned location
• Hire, train, coach and discipline all store personnel including the completion of documentation
• Plan, prepare, and post store personnel work schedules. Responsible for daily timecard edits and verify the accuracy of hours worked and entering vacation hours for store personnel.
• Supervision of all employees, Associate Store Leaders, Food Service Store Leaders, and shifts, by assigning and verifying completion of job duties.
• Facilitate coverage of shifts when employees call in or don't show up
• Ensure compliance of store personnel with policies and procedures, including established security, sales, and record keeping procedures and practices
• Responsible for merchandising the store according to company guidelines
• Timely execution of marketing promotions and price changes
• Execute company standards for mystery shop programs
• Manage their assigned store's labor budgets and adjust employees pay/time and the hours worked
• Maintain fuel pricing compliance standards to ensure competitive street pricing. Duties include changing fuel price sign and the registers.