Senior Contract Coordinator (Hybrid) - Michigan, Portage 1941 Stryker Way

Work Flexibility: Hybrid or Onsite

Work Flexibility: Hybrid (3 days on site, 2 days remote)

On Site Location: 1941 Stryker Way, Portage, MI

Shift: Monday - Friday, 8:00 AM - 4:30 PM

Come join Stryker, one of the world’s leading medical technology companies who, together with our customers, is driven to make healthcare better. We offer innovative products and services in Medical and Surgical, Neurotechnology, Orthopaedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine!

Who We Want:

Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.

Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams.

What You Will Do:

The Senior Contract Coordinator will support the ProCare Client Services space through evaluation, execution, and maintenance of ProCare service contracts. Duties include service contract entry, ongoing service contract maintenance, quota credit analysis, and invoicing support. The Senior Contract Coordinator will partner with Business Unit Sales Representatives and Operations, ProCare Client Specialists, ProCare Data Analyst, Customer, Technical, and Field Service, Flex Financial, and other internal partners. Additional responsibilities may require you to:

• Complete Warranty contract/order entry for a diverse portfolio of contracts/order types.
• Manage credits for Sales orders and perform contract cancellations.
• Assist in leading month end close.
• Manage and execute projects related to ongoing contract management (e.g., SAP record updates, coverage/entitlement analysis, quota credit analysis and projections, and invoice dispute resolution).
• Enter a diverse portfolio of contract types with high degree of accuracy.
• Verify and correct entitlement and serial number coverage.
• Facilitate requests with Accounts Receivable; identify and resolve problems related to quota credit through independent analysis and consultation where appropriate.

What You Need:

Required:

• High school diploma or equivalent
• 3+ years’ relevant experience

Preferred:

• Bachelor’s Degree
• Experience using SAP

Travel Percentage: None

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.