Training Specialist - 1st Shift - Starting Rate: $27.32/hour - Michigan, Kalamazoo 6201 South Sprinkle Rd

Work Flexibility: Onsite

Work Schedule: Monday through Friday starting at 6 AM

Who we want:

Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.

Meticulous documenters. Detail-oriented people who enjoy maintaining meticulous documentation of reports, metrics, proposals, and presentations.

Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvements across the business.

 

What you will do:

As a Training Specialist you will be responsible for the execution of new-hire onboarding, and training of tenured repair technicians. This role is also responsible for ensuring training curricula are appropriately assigned, utilizing Stryker's online learning management system (SLMS).This role will support the training and onboarding of repair technicians within the Kalamazoo, MI service center, as well as international repair technicians visiting the Kalamazoo site for training.

• Develop and deliver training programs and materials aligned with organizational strategies

• Engage actively in onboarding and mentoring new Repair Technicians, emphasizing proper process execution, customer-centric behaviors, and values-based practices

• Provide consistent delivery of training content covering areas such as new hire orientation, product knowledge, and repair techniques

• Review and update training content for accuracy to role requirements

• Track training completion in the Stryker Learning Management System

• Serve as a Subject Matter Expert to support Repair Technicians and Engineers in navigating the Learning Management System

• Collaborate with international leaders to schedule training sessions, whether virtual or in-person

• Identify opportunities for improvement and contribute to the development of updated procedures

• Partner with Engineering to enhance the overall execution of work conducted by the Service Operations team

What you need:

• High School Diploma or GED - required

• 5+ years of relevant experience - required; Previous experience in training development & delivery or training development & delivery in a regulated environment -preferred

• Associates or Bachelors degree - preferred

• Strong attention to detail.

• Strong organizational skills.

• Professional written and verbal communication skills.

• Ability to make decisions and problem-solve with little direction.

• Ability to meet work schedule and overtime requirements.

Travel Percentage: 0%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.