Manager, Quality Services, Device OS Testing Associate - Shenzhen

Job Description

At Amazon Devices, we believe that ideas can change the world. Immersed in innovation, we imagine the future and set out to create it. From building new technology that becomes part of everyday life to creating new devices to connect the world around us, we take ideas from science fiction to science fact.

Your life's greatest work is waiting for you here. Join Amazon Devices and collaborate with the world's most talented, passionate inventors who will inspire you to be your best. You will manage a team of Device Associates who test our device software and ensure we deliver the highest quality.

Key job responsibilities
You manage the testing of multiple components, applications, and features. You create effective SOPs for testing device software. You make improvements to test procedures and processes that improve resource utilization (e.g., hardware, staffing, etc.) and delivery. You define quality and operational metrics, monitor trends, and drive corrective actions. You track key metrics that determine test effectiveness and productivity. You regularly review metrics and suggest improvements. You optimize processes and tool usage to align test plans and deliverables. You plan for contingencies to minimize risks. You write business review documents that help drive effective discussions. You work with stakeholders to identify forward-looking forecasts as per project priorities. You make appropriate trade-off decisions about resource utilization across the projects you own, based on criticality and timelines. You communicate priorities proactively, testing status, risks, and challenges. You drive analysis of post-release quality and defect leakage. You hire, promote DAs and DA managers. You use defined audit mechanisms and metrics to benchmark and raise the bar of your team’s performance.

About the team
Shenzhen Device OS Team are newly build up in 2022, with few DA team members. We need someone with strong self-motivation and consistent passionate in running testing operations, excellent with eager to bring team in scale.

We are open to hiring candidates to work out of one of the following locations:

Shenzhen, 44, CHN

Basic Qualifications:

• Fluent English communication both in oral and written
• Team management experience of 3-5 years or above
• Flexibility and with good ability to deal with ambiguity
• High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential.

Preferred Qualifications:

• BA or above education with quantitative fields such as science and engineering, English, Management are preferred but not mandatory
• With (device software) testing experience or testing management experience > 3 years
• Familiar with lean management, six sigma on process improvement, operational excellence activities.