Solutions Consultant - Seoul

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Adobe Korea has put in to create a great experience for you - our employees, our customers, and the communities in which we work, and we got certified as a Great Place to Work in 2023. 

Our company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Challenge

You’ll act as a trusted advisor to our major customers. The ideal candidate will have a blended technical and digital marketing background with a good eye for presentation and compelling demonstrations. You’ll have the confidence to discuss our solutions and technology with both marketing and IT customer at all levels.

As a core member of the team, you’ll collaborate with and support our sales and customer success organizations. Also, as a creative problem-solving leader, you will tailor use-cases which clearly articulate the context and value of CXM in the customer's daily work stream and master how adobe helps clients meet these challenges.

The opportunity

As a creative problem-solving leader for the sales team, you will have the chance to guide unusual solutions for the largest client experience problems. You will craft solution visions that pursue prospects' most meaningful business problems. You will tailor use-cases, which clearly articulate the context and value of Digital Transformation in the customer's daily work stream. In this role you will master the challenges faced within key industries as well as the Experience Cloud architecture and how it helps clients meet these challenges.

What You’ll Do

·        Perform account planning, discovery and develop a vision which matches client’s objectives and solves their business issues.

·        Actively drive the technology evaluation stage of the sales process, working with the sales team as the key technical advisor and product advocate for our products.

·        The solution consultant must be able to articulate technology and solution positioning of some or all of the Adobe Experience Cloud solutions.

·        Identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

·        Establish and maintain strong relationships throughout the sales cycle.

·        Support customer retention efforts through workshops and other value realization activities.

·        Lead the Demos and PoCs for clients.

·        Manage work with various teams related to the account.

·        Amplify Adobe’s voice at field events such as conferences, seminars, etc.

What You’ll Need To Succeed

·        Be able to work autonomously, be self-motivated and a strong team player.

·        Multi-years’ experiences in software vendor or technical sales or services, preferably selling and leading Mar-tech solutions with strong ability to explain the use of these solutions for customer acquisition, conversion, and retention.

·        Strong account management skills and experience working with large and complex customer organizations.

·        Knowledge of complementary and competitive products and technologies of data, channel, and contents.

·        Operating and managing experiences with any of the component solutions in the Adobe Experience Cloud is a big plus.

·        Understanding of technical sales techniques and processes; multi-level of specialized sales and product solution knowledge (Value based/Solution Selling preferred).

·        Great communication and presentation skills. Comfortable delivering presentations to large audiences.

·        Experience with customers in the high-tech industry will be a plus.

At Adobe, you will be immersed in an extraordinary work environment that is recognised throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unusual Check-In approach where feedback flows freely.

If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.

Internal Opportunities

Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!
 

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.