Sr. Technical Program Manager, Operations Engineering - Virtual

Job Description

Are you an innovative leader that wants to manage the design and deployment of innovative solutions into our world-class existing fulfillment centers and logistics systems? Do you want to take ownership of solving the industry’s most complex problems? Does the challenge of designing and implementing ground breaking solutions for automated material handling equipment, packaging technologies, and systems including robotics and high speed manufacturing appeal to you? If you’re looking to be challenged in a fast paced and often ambiguous environment, and you have strong technical problem solving and project management skills, then this job is for you!
Amazon is searching for an innovative and solutions-oriented Technical Program Manager who is able to collaborate effectively with internal and external technical teams and be responsible for the design, development and deployment of our material handling and storage systems across multiple building types. The role primarily focuses on the Technical Program Management of integrating systems capable of intelligently controlling flow based on demand, self-diagnosing issues, and automatically alerting users of equipment or operational risk within Customer Fulfillment.

In this role you will be responsible for working with internal customers to define highly ambiguous problem statements, influencing entire network priorities, writing technical specifications, generating multiyear budgets, driving project schedules from design to release, and managing multiple large, high visibility programs simultaneously through the project lifecycle.

This person will possess a strong engineering and program management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded technical background in current MHE technologies and storage solutions. You must be able to thrive and succeed in an innovative environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in, and get the job done.

Come help us make history!


Key job responsibilities
• This person will manage multiple large, highly complex programs, solely responsible for driving them through the develop and deployment lifecycle.
• You deeply understand the business and technical requirements of the engineering change being evaluated to drive the right conclusions
• You are expected to have fluency in systems level architecture, critique and debate tech design, judge technical viability of the product/solution and tailor communication for tech and non-tech stakeholders.
• Work with the Operations Leadership team to manage the networks strategy and project priority to ensure resources are always focused on the most impactful projects
• Define program/project scope and technical/business requirements, and relay that to the design engineering team concisely to allow for efficient transfer of knowledge
• Evaluate solutions effectively and make decisions that balance business value and technology risk
• Help your customers and the engineering teams make appropriate trade-offs by considering the larger picture (e.g., business goals, throughput expectations, quality requirements, efficiency, maintainability, operability)
• Identify standards and drive consistent application of engineering changes across North America
• Build strong working relationships with Fulfillment Center (FC) leadership and their operations teams across multiple sites including Industrial Engineering, Maintenance Engineering, and Process Engineering stakeholders
• Communicate and present program status to VPs of Engineering and Operations
• Data mine and transform raw thoughts into clear technical documentation
• Ability to travel up to 50% to interact with internal and external business and technical leaders


A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

We are open to hiring candidates to work out of one of the following locations:

Virtual Location - USA

Basic Qualifications:

- • Bachelor’s degree in Industrial Engineering, Mechanical Engineering, or other STEM field; or 5+ years relevant Amazon experience.
- • 8+ years of experience as a project engineer, process engineer, project manager, manufacturing engineer or related occupation
- • Experience must involve management of engineering design projects
- • Experience with MHE and packaging lines or process design based on Lean Manufacturing techniques
- • Superior communication skills, including the proven ability to effectively manage, influence, negotiate, and communicate with external business partners and internal teams to meet organizational capacity needs
- • Experience with Microsoft Office products: Excel, Project and Outlook.
- • Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.)

Preferred Qualifications:

- • Master’s degree in Engineering, Operations, Business Administration, or a related STEM field.
- • Operations Management/FC experience
- • Exposure to Six Sigma, Lean manufacturing efforts, transportation/logistics and/or fulfillment/distribution centers
- • General knowledge of FC operations
- • Capital project management skills.
- • Design-in-Safety experience
- • Directly managed and responsible for large automation project budgets
- • 3+ years of experience with material handling elements such as high-speed sortation, multiple conveyor subsystems, package lines and/or robotic work cells

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.