Senior Business Analyst (remote) - California, Virtual Address

Work Flexibility: Remote

As the Senior Business Analyst, you will be responsible for the overall results in planning, requirements gathering, functional design, testing/validation, and deployment of business sponsored system enhancements, projects, and issue resolutions.  You will work with CRM Analysts, Subject Matter Experts, and Business Process Owners to gather and analyze data to ensure complete documentation of user stories (business requirements) and functional designs to align with defined business ROIs and success criteria.  Working with Information Systems resources, you will translate business requirements to functional requirements to design system capabilities, while leveraging best practices.

Who we want

Hard-working winners. Confident, competitive and results-oriented professionals who create a track record of success.

Effective communicators. Can analyze and synthesize data/information for insights and communicate them in a consumable way for decision making

Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.

What you will do

• Deliver system enhancements and projects

• Ensure the quality and data integrity of operational CRM systems. Provide day to day support to production users

• Responsible for the delivery of data governance and systems administration

• Partners with CRM Analysts, SMEs, and Business Process Owners to analyze requests and strategize ROI-based prioritizations

• Coordinate with IS counterparts on system enhancements and reported incidents – accountable for timely and accurate delivery

• Assist with Regression testing and stay connected to divisional and global CRM launches on our shared platform

• Research industry analysis around CRM and apply to job functions

• Stay up-to-date on CRM platform upgrades

What you need

• Bachelor's degree required

• 2+ years experience required

• SFDC certification preferred

• Great communication skills, Ability to articulate system functionality to end users clearly 

• Ability to capture requirements concisely for development teams

$67,400- $132,200 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.