Senior Software Product Manager - GM Global Technical Center - 7000 Bldg

Job Description

About GM Energy
Are you passionate about being a part of a start-up that will transform General Motors? Are you interested in entering the fastest growing industry, Energy & Power? 

GM’s energy team was launched in 2021 and is rapidly growing. GM Energy products and solutions include energy infrastructure assets (such as energy storage and integrated charging systems) vehicle to grid capabilities and software platforms needed to operate and aggregate these assets on the grid.

Through our GM Energy Home offerings, residential customers will be able to take advantage of a combination of GM Energy backup power storage, solar technology, and other products – all of which can be managed seamlessly through the new GM Energy Cloud.  ​

​With GM Energy’s residential offerings, EVs can be leveraged to help mitigate power outages for customers. This team envisions a world with no grid outages, fully renewable energy, and decentralized energy resources. GM’s resources, reach, and all-EV future can deliver that future. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion.

Summary of Responsibilities:

The Senior Software Product Manager will be responsible for developing, managing, and driving product initiatives across the software organization. Key tasks include collaborating with business and technical partners to build and deliver the product roadmap and digital experience that empower GM Energy customers to manage and maximize the value of their energy assets.  This position will lead a team to create a world class software experience (HEMS, home energy management system  and Utilities enrollment/grid services) that is easy to use, optimized for value, and modifies customer behavior while increasing EV affordability, revenue generation and driving hardware sales.

This position requires someone who is a self-starter, fast learner and always thinks customer first.  A progressive track record with a proven ability to lead change, collaborate and influence across all functions, effectively prioritize and thrive in an ambiguous / fast-paced environment is a must. 

Additionally, this position needs to effectively communicate and build deep understanding of program value and impact across the enterprise to ensure buy-in and support of programs and initiatives into regular strategic priorities and innovation.

The ideal candidate embodies GM’s Behaviors and brings an insatiable appetite to create personalized, industry defining experiences for our customers.  Bringing a growth mindset, this position will lead the development of experience strategies aimed at personalized, engaging, profitable, long-term customer relationships resulting in brand affinity. The ideal candidate is always looking for ways to improve a product or service to make it better, faster, and more user-friendly.

This position reports to the Head of Software Products.

Key Responsibilities

• Lead product managers in enabling them to drive the product strategy and roadmaps adhering to the Objectives and Key results
• Communicate complex subjects in a simple and straightforward way, and is a skilled problem solver that utilizes data and experience to identify problems and solutions
• Define the product vision, strategy, and roadmap based on customer needs and market trends.
• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure product goals and priorities alignment.
• Conduct market research and competitive analysis to identify market opportunities and potential threats.
• Develop and manage product requirements, including user stories, use cases, and functional specifications.
• Create and maintain product backlogs and prioritize features and enhancements based on business value, customer needs, and technical feasibility.
• Work closely with UX/UI designers to develop intuitive and compelling user interfaces.
• Define and track key metrics using OKRs and KPIs to measure product success and inform future decisions.
• Communicate product updates, progress, and plans to stakeholders across the organization, including executives, customers, and partners.
• Manage product launches, including developing go-to-market strategies and coordinating cross-functional teams to ensure successful product launches.
• Conduct post-launch analysis to evaluate product performance and identify areas for improvement.
• Continuously iterate and improve the product based on user feedback, market trends, and business goals.
• Communicate changes of scope and delivery items to impacted teams and delivery of core products to be used across multiple LOBs seamlessly.

• Ensure a customer-centered approach to strategy design and execution to ensure to ensure product experiences are innovative, simple, and brand-forward
• Manage dependencies /Integrations with other digital functions: eCommerce, Salesforce, Marketing, Logistics/Fulfillment

Additional Job Description

Qualifications

• 8+ Years Product Management Experience
• Unique combination of being business-minded and highly analytical
• Experience working with technical & functional resources and following an Agile based delivery methodology
• Deep understanding of competitive landscape and understanding of how the EV and  Energy Technology industries are converging
• The strategic ability to connect business processes and cross team collabarion with the Mobile App  and SDV team
• Interface and partner with C-level Executives and Senior Management
• Ability to understand the business, business needs and identify areas that can be optimized
• Ability to think critically, solve problems, make decisions and build trust across the organization
• Ability to guide team on multiple tasks and deliver results with aggressive timelines
• Excellent interpersonal skills, as well as excellent communication skills, verbal and written
• Demonstrate self-motivation and the ability to grasp concepts quickly

Required Skills / Experience / Education

• Bachelor’s degree in a relevant business, product, software engineer or technical field required
• Embrace data driven & customer insights to inform plans, launches, and iterations
• Strong organizational skills with proven track record of efficiently executing complex projects to completion at a high level of quality
• Demonstrated high level of interpersonal skills required to effectively collaborate, motivate, and facilitate others in group situations
• Desire to work in a complex and evolving environment and to bring an innovation mindset. Comfort working in a fast-paced start-up technology environment is essential.
• Highly proficient in oral and written communication skills 
• Strong computer software skills, especially Microsoft Office, including familiarity with MS Project, MS Excel and MS PowerPoint.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​