UI Product Designer - Mountain View Technical Center - Mountain View Technical Center

Job Description

Hybrid, reporting to a specific location where work needs to be performed / collaboration should happen (regardless this location is within a hub) and without regard to where a candidate lives (some employees may end up hybrid who live more than 50 miles away but where business needs dictate them to be onsite at a specific location three days per week).

• This role is categorized as hybrid. This means the successful candidate is expected to report to GM Mountain View Technical Center or Warren Technical Center (WTC) three times per week, at minimum
• This Job may be eligible for relocation benefits

About the Role:

The UX/UI Tech expert is responsible for developing strategies, looking ahead and growing the capacity for future success. They have ultimate responsibility for providing leadership and mentorship to their team, ensuring overall success.  User Experience or Interface Design is the process of defining the experience a user would go through when interacting with a product or service, making the experience usable, enjoyable and accessible.  Includes interacting with machines and software such as computers, mobile devices and other electronic devices, maximizing usability and the user experience.  Design decisions in UX design are driven by research, data analysis and test results rather than aesthetic preferences and opinions.  User Interface design focuses solely on the design of a computer interface, UX design encompasses all aspects of a user's perceived experience with the software, such as its usability, usefulness, desirability, brand perception and overall performance.

The UX/UI Designer is responsible for monitoring user experience and ensuring that software programs and products are easy to use. Their duties include reviewing user feedback to determine potential defects or areas for clarity, working closely with other stakeholders to refine user experience and performing usability tests on software products or features to ensure functionality.

Responsibilities:

• Identify target user groups and carry out interviews or other types of inquiry to help understand user needs
• Ensure the creation and implementation of customized experiences for the digital user
• Produce high-quality solutions through flow diagrams, graphic designs, storyboards and site maps
• Provide guidance on the implementation of UX research techniques and testing activities to assess user behavior
• Maintain a competitive edge against competitor products and industry trends
• Perform tests on user interface elements such as CTAs, layouts, target links, landing pages and banners
• Understand product specifications and user psychology and predict what might work for both

Additional Job Description

Required Experience and Education:

• Experience creating digital interfaces for web, mobile, in-vehicle interfaces, or other surfaces
• Strong UX portfolio with work samples showcasing expertise in user experience design, iterative design, quality of craft, and depth of thought
• Open to feedback, knows how give and receive criticism, and how and when to defend design decisions
• 10+ years of experience designing, and delivering compelling and effective user experiences
• 5+ years of experience managing teams that create user interfaces, digital products, or complex software applications across a range of channels
• Bachelors degree in HCI, Product Design, IT, Business, Engineering, Communications or related discipline
• Proven track record of designing and delivering successful digital experiences
• Exceptional communication skills and the ability to articulate design decisions and rationale with clarity and objectivity; experience presenting to diverse audiences including senior leadership
• Solid understanding of the user experience design process, SCRUM / Agile methodologies, and software development lifecycle

Key Characteristics:

• Leadership: You can lead the studio in delivering on our mission. You can create and assess a roadmap of projects and assign design resources & talent based on the match between the project needs and team skillsets.
• Operational effectiveness: You don’t just walk the walk and talk the talk, you build relationships and get things done. You’ll develop strategic partnerships, plan work thoroughly, and balance demands from all directions.
• Superb communication skills: You can communicate broad concepts as well as fine detail through written and graphical media. You can simplify complex systems, requirements, and plans into digestible insights that drive the work forward without missing key information.
• Outstanding collaboration skills: You are an effortless collaborator. You welcome ideas from any source, and are prepared to build on them to make the work of your team successful.
• Comfort with ambiguity: You are comfortable working in a space where problems and solutions are not well defined. You can cope with change, shift gears comfortably, and can decide and act without having the total picture.
• A keen eye: you’re quick to recognize UI patterns and inconsistencies and understand how to connect the dots.
• Mentorship: You inspire teams to achieve a common vision. And guide them when the path isn’t clear cut. You know how to plan and secure relevant training and professional development for the team, and can identify how to make each team member flourish

COMPENSATION: The median level of salary $172.900 to $264,800 compensation for this role is Annually

BONUS POTENTIAL: An incentive pay program offers payouts based on company performance, job level, and individual performance.

BENEFITS: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

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About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​