Job Details:

Job Description: 

Join Intel and build a better tomorrow. Intel is in the midst of an exciting transformation, with a vision to create and extend computing technology to connect and enrich the lives of every person on Earth. So join us and help us create the next generation of technologies that will shape the future for decades to come. 

Corporate Services (CS) touches the lives of every Intel employee every day. CS creates an environment where employees can prosper while creating the innovative technologies that make amazing possible. Our scope is vast and includes operating and maintaining all Intel sites, offices, labs and factories globally as well onsite services and experiences that help employees stay safe and productive. CS also helps to make Intel and our community a greener place by supporting Intel commitment to environmental sustainability, including investing in conservation projects, setting company-wide environmental targets and driving reductions in greenhouse emissions, energy use, water use and waste generation. 

The Global Workplace Services Program Manager drives the overall program strategy for services, amenities, and the Wellness program across Intel's global portfolio. In this role, you will be responsible for defining the global program strategy/goals, partner with regional and site teams to execute this strategy, track program performance and lead global program initiatives. You will drive amazing workplace experiences, seek out the developing trends (both inside and outside of Intel), and you will drive the efforts to deliver positive value through greater productivity, sustainability, and efficiency.
 

Life at Intel link:  https://www.intel.com/content/www/us/en/jobs/life-at-intel.html  

As an CS Global Workplace Services Program Manager your responsibilities will include but are not limited to:  

• Responsible for overall program strategy for Intel’s global wellness program and fitness centers, and workplace services and amenities.
• Develop and document program standards aligned with industry best practice (i.e., service offerings, hospitality expectations, design/experience playbook, etc.).
• Manage and execute to the program governance model to track Key Performance Indicators (KPIs) for customer satisfaction, service utilization, service delivery quality and supplier health.
• Track and report program financial performance.
• Manage and execute program marketing and communication strategy.
• Track and refine continuous improvement roadmaps to advance service delivery and employee experience.
• Drive close partnerships with other global Workplace Services program managers.
• Provide Workplace Services Subject Matter Expertise (SME) support to all regional and local teams.
• Project management: Coordinate and schedule wellness programs and events in alignment with global strategy and program roadmap. 
• Supplier sponsor: Manage relationship and contract expectations for Exos, Intel’s global fitness supplier. 
• Collaborate and partner with other business units, ERGs, workplace services, and wellness stakeholders to cross-promote wellness services and deliver holistic employee programming. 

Note: This will be a 1-year contract role.

Intel invests in our people and offers a complete and competitive package of benefits employees and their families through every stage of life. 

See  https://www.intel.com/content/www/us/en/jobs/benefits.html for more details. 

Qualifications:

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. This position is not eligible for Intel immigration sponsorship.

Minimum Qualifications: 

• Bachelor’s degree in Business Administration, Hospitality or similar discipline.
• 5+ years of experience in workplace services, facilities soft services, hospitality, event management, or similar experience.

Preferred Qualifications: 

• Expert developing presentations and delivering to audiences of all sizes and levels in the organization.
• Strong data analytics.
• Proven leadership, a self-starter, and team player with demonstrated ability to innovate and drive change.
• Program Management - KPI Tracking, Program Execution.
• Project Management - Project/Program Planning, Project Coordination, Project Execution. PMP or other relevant professional certifications will be an added advantage.
• Stakeholder Management - experience effectively managing relationships and partnering with many stakeholders, varying in seniority, to execute effectively.
• Supplier Management - experience in managing supplier contracts, relationships, and managing global/regional programs and projects.
• Analytical skillset - skills and experience working with collating, organizing, analyzing, and reporting out data to gain insight and drive performance improvement.

Experience in the subject areas of hospitality, event management, workplace experience, workplace services, wellness programs, corporate communications, and employee engagement.

          

Job Type:

Intel Contract Employee

Shift:

Shift 1 (United States of America)

Primary Location: 

US, Arizona, Phoenix

Additional Locations:

US, California, Folsom, US, California, Santa Clara, US, Oregon, Hillsboro

Business group:

As the world's largest chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art -- from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support.  Employees in the Technology Development and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moore’s Law to bring smart, connected devices to every person on Earth.

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Benefits:

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation.  Find more information about all of our Amazing Benefits here:  https://www.intel.com/content/www/us/en/jobs/benefits.html

Annual Salary Range for jobs which could be performed in

US, California:$52,000.00-$200,000.00

Salary range dependent on a number of factors including location and experience.

Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.