PMO & Best Practice Lead - East Hartford, CT

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The PMO and Best Practices Lead will be responsible for driving process improvement and change within the Occupancy Planning team on the account.

Key responsibilities include:

• Developing standard occupancy planning templates, deliverables, process maps, workflows, and playbooks for:
  • Occupancy Planning (OP) Projects
  • Ongoing OP and Moves, Adds, Changes (MAC) related Standard Work
• Co-leading workshops with the Client Workplace Planning leader as needed to drive the creation and approval of the above standardized processes and documents
• In conjunction with the Client Workplace Planning leader, co-lead training on standardized OP processes and documents for the combined Client and JLL OP team.

Key Strengths:

Foster relationships

Great relationship building skills, client focus and team leadership.

You’ll foster critical relationships between various individuals and organizations. Simultaneously, ensuring coordination and collaboration among various JLL businesses.

Dynamic

Ability to go above and beyond to help with any tasks that might come your way and solve problems effectively.

Thinking strategically, simplifying the complex, seeing the big picture, and driving results are a few of the basic requirements of the job. You should thrive on change with an appetite for risks, be proactive and innovative with solutions.

Communication champion

Excellent written and verbal communication skills; including active listening, verbal, written and visual communication and the ability to engage at all levels of leadership from administrative to executive level. Ability to understand complex ideas and communicate them to others on the account and client.

Tech-savvy

You have critical thinking skill sets and can easily tell a story through data. Proficiency in Microsoft Office Suite and the ability to consolidate data and floor plans into PowerPoint Presentations for clients will be highly valuable for the job.

Reporting

Ability to create accurate and credible planning reports to support Corporate Real Estate decision making including space, demand and utilization tracking.  

Sounds like you? To apply, you need to be:

• Leadership Skills:  
  • A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Presentation skills to promote ideas and proposals persuasively. Establish and maintain strong relationships on all levels of organization.  
  • Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative  
  • Strategic in nature, with a strong bias towards transformation and execution 
  • Inspirational Leader, stimulates action with a balanced leadership style of control and influence  
  • Operates with a sense of urgency  
  • Decisive – willing to take risks  
• Influencing and Teamwork: Ability to influence others and move toward a common vision or goal. Must be a team player and able to work collaboratively with and through others. 
• Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to insure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.  Strong organizational and planning skills.
• Analytical Skills: Has a structured approach to problem solving with a natural inclination for planning strategy and tactics. Process oriented and drives to fix the ultimate root causes to drive sustainable change. 
• Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere.
• Commercially and financially astute

Estimated compensation for this position is:

125,000.00 – 150,000.00 USD per year

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

Remote –Dallas, TX, East Hartford, CT, Washington, DC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.