Product Operations Manager - Ottawa

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

We are looking for a Product Operations Manager to join the Digital Employee Experience team to drive deployment, governance, adoption, and success of Adobe’s Enterprise Sign and Document Cloud API products.

As a core team member, you will drive Product Operations for how Adobe uses Sign and Doc Cloud API’s internally. You will also look at ways on how we can expand and connect Adobe Sign and Doc Cloud API’s to our existing Digital Workplace ecosystem of applications.

You will use a data driven and customer-centric approach to balance long term strategies versus short term tactical optimization opportunities. Our ideal candidate will have a consistent record of influencing and driving execution of high-impact requirements while managing stakeholder expectations.

As a Product Operations Manager, you will collaborate with Sign Engineering, Product Marketing, Support and Customer Success as well as our Product Manager. You will build strong relationships with our key Business customers who use Sign and Doc Cloud API’s today in HR, Sales, Procurement, Finance, Legal and IT.
 

What you'll Do

• Ensure we manage our enterprise instance of Sign and Doc Cloud API’s to meet our technical and security standards
• Partner with Product Manager to drive strategic roadmap for how we use Adobe Sign and Doc Cloud API’s
• Drive support strategy for internal users
• Provide subject matter expertise and act as an internal consultant/evangelist
• Expand Customer Zero use cases to support Product, Sales and Engineering
• Lead internal implementations of Sign and Doc Cloud API use cases as Customer Zero
• Lead proof of concepts and evaluations on new emerging use cases
   

What you need to succeed

• BA/BS degree in Computer Science, Business or equivalent with a balanced business/technical background
• 5+ years of Product Management experience related to Enterprise Applications
• Practical experience in Adobe Sign or other electronic signature solutions
• Understanding of API’s and integration principals
• Knowledge of Microsoft Business solutions such as Teams, Power Automate, Power Apps, and SharePoint
• Understanding of Sales, HR, Procurement, Legal, Finance and other Enterprise applications
• Excellent written and spoken communications skills with ability to influence
• Experience with driving cross-organizational roadmap conversations to achieve a common goal at a fast pace

Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.