Project Role Description : Support the implementation of activities for a specific business function to improve performance for a function end to end. Activities include analyzing and designing/re-designing business processes and/or defining parts of an organization.
Must have skills : Salesforce Service Cloud, 1 Hands on GuideWire ClaimCenter Integration expe
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : MBA
Summary: As a Business Function Implement Practitioner for Salesforce Service Cloud, you will be responsible for supporting the implementation of activities for a specific business function to improve performance for a function end to end. Your typical day will involve analyzing and designing/re-designing business processes and/or defining parts of an organization. Roles & Responsibilities: - Lead the implementation of Salesforce Service Cloud for a specific business function, ensuring that it meets the requirements of the organization. - Analyze and design/re-design business processes to improve performance for a function end to end. - Define parts of an organization to ensure that they are aligned with the business function's goals and objectives. - Collaborate with cross-functional teams to ensure that the implementation of Salesforce Service Cloud is integrated with other systems and processes. - Communicate technical findings effectively to stakeholders, utilizing data visualization tools for clarity. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Service Cloud. - Good To Have Skills: Experience with Salesforce Sales Cloud, Salesforce Marketing Cloud, and Salesforce Community Cloud. - Strong understanding of business processes and their alignment with organizational goals and objectives. - Experience with data visualization tools such as Tableau or Power BI. - Experience in implementing Salesforce Service Cloud for a specific business function. - Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: - The candidate should have a minimum of 5 years of experience in Salesforce Service Cloud. - The ideal candidate will possess a strong educational background in technology consulting, computer science, or a related field, along with a proven track record of delivering impactful data-driven solutions. - This position is based at our Noida office.MBA
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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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8116 ASOL- Noida SEZ Company