Sr. Dir, Sales Operations - San Francisco

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

 

Our company 

• Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

  We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours. 

  The challenge 

  Reporting to the VP of Sales Strategy & Operations, this leader will help shape the GTM strategy and execution in the Worldwide Field Organization. This person will be instrumental in driving a comprehensive GTM strategy across the end-to-end Field organization. 

  What you’ll do 

  This leader will have oversight for the following areas: 

  Overall Field Strategy and Performance Management: 

  • Provide thought leadership for sales growth and performance analytics, including collaboration with analytics and data science functions. 

  • Drive the GTM process and engage in regular business process engineering work to increase efficiency. 

  Customer GTM Strategy 

  • Drive customer segmentation and customer intelligence (white-spacing, propensity to buy, next best action). 

  • Drive intelligence and insight around market buying trends and preferences of enterprise customers. 

  Enterprise Customer Journey Strategy & Measurement 

  • Optimize the enterprise customer journey and collaborate with the field, product, and marketing to continuously monitor and improve how we sell 

  • Pipeline generation and progression strategies 

  • Partner with Product Business Units and Marketing on effective sales plays, use cases, and demand generation strategies 

  Field Model & Productivity 

  • Build and own the long-term field roadmap to meet the requirements of competition, customer expectations and value realization – balanced against efficient execution. Additionally, continuously measure and innovate around the sales/field engine. 

  • Drive coverage strategies to optimize for market expansion 

  Field Enablement 

  • Inspire change management, enablement and quality assurance in the field. 

  • Drive overall thought leadership for sales capabilities requirements to meet market needs and customer expectations for effective selling. 

  Leadership within Enterprise Business 

  • Develop and execute executive level communications to educate and influence key partners within Adobe’s leadership team. 

  • Work cross-functionally to drive the prioritization and execution of strategic change and communication around the roadmaps. 

  • Build and manage a team of outstanding GTM strategy professionals to build global impact and scale. 

  What you need to succeed 

  • Charismatic leader with strong executive presence; able to work well cross-functionally and cross-culturally in a fast-paced company and influence a broad range of internal and external audiences. 

  • Work experience that includes strategy, operations, data analysis, communication of analytical results to executive partners and operational reporting. 

  • Deep familiarity with business reporting processes and methodologies. 

  Adobe’s Worldwide Field Operations 

  Adobe’s Worldwide Field Operations provides customers with the products, services, solutions, and support they need to make, manage, measure and/or monetize their digital assets. Worldwide Field Operations includes Worldwide Sales, Reseller Partnerships, Partner Sales, Adobe Global Services, Sales Operations and the Adobe Worldwide eCommerce organizations. 

  When you join Adobe, you can look forward to collaborating with the most genuine people in the industry, working on projects with real purpose, and having immense pride in the products we create and the customers we support. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. 

  
  Adobe is an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, veteran status, cultural background or religious beliefs. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All. Learn more about our vision here. 

  Come create experiences that matter at a company that is recognized around the world and hear what our employees are saying about their career experiences on the Adobe Life blog 

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $167,900 -- $385,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.