Team Lead, Accounts Payable - T&E and Helpdesk - Pune

​​#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

CrowdStrike is looking for a Team Leader for our AP team focused on Travel & Expense (T&E) and Helpdesk. We are looking for someone who has a track record of leading a growing team, and capable of scaling and refining our accounts payable processes to support our fast-growing business. We are looking for those eager to bring in best practice processes, take on problems, and streamline AP operations.  This role will act as an escalation point in resolving complex outstanding issues with both internal and external business partners. The successful candidate will have a nack for creating innovative processes and take on dynamic challenges with passion and energy.

What You'll Do:

• Will be a key leader and driver, a self-starter and pivotal member of the AP Team. The person will be playing a critical role in shaping the strategic objectives of the team and driving ownership of key deliverables across business organizations

• Serve as end-to-end functional lead for Travel & Expense and Helpdesk, including process definitions, policies, implementation, etc

• Adopt organizational transformation strategy and process developments, lead delivery with a shared vision and transparency, and develop a strong team of operational excellence

• Develop an in-depth understanding of travel & expense (T&E) policies for different geographies, educate team on various policies and implications, drive consistent and smooth operations.

• Train and educate team on managing expense claims through T&E platform, review of expense claims for overall reasonableness and accuracy and ensuring that users are not in violation of the T&E policies.

• Deliver training sessions to team members, communicate new information and changes identified related to T&E process to all team members.

• Act as an escalation point in resolving complex issues with stakeholders. Report on specific T&E policy compliance findings to T&E Manager and senior management.

• Ensure all processes are documented and harmonized in collaboration with team members, peers and stakeholders.

• Provide support in compliance relevant aspects: reporting, investigation of specific cases, analysis of expense report

• Support monthly corporate card bill payment process to ensure proper recording and reconciliation of company billing accounts and payment activity on the ledger

• Collaborate with various departments to address discrepancies and resolve expense-related issues promptly

• Continuously evaluate and enhance travel and expense processes to streamline workflows, improve efficiency, and enhance end-user experience

• Collaborating with the Credit card end users and chasing for getting the receipts submitted on time

• Reconciling the credit card balance with ERP and statement

• Compile monthly T&E accrual reports, expense spend analysis and various ad-hoc requests to T&E Manager and senior management.

• Lead the Accounts Payable Helpdesk team and ensure external/ internal stakeholder queries are resolved timely and efficiently

• Ensure triaging of tickets and daily allocation to team and manage the productivity and reporting

• Provide excellent customer service while resolving a heavy volumes

• Communicate with vendors, internal customers or AP team members as required to ensure accurate resolution

What You’ll Need:

• Degree in Accounting, and/or Business Finance

• 7+ Years of Experience in implementing and managing T&E teams in a Captive or Hybrid Shared Service environment

• 4 Yr+ Years of directly managing 10-15+ employees with relevant experience in Accounts Payable

• Worked with procurement functions and vendors to increase engagement and reduce friction

• Experience re-assessing end-to-end processes and the reduction of bottlenecks at various points

• Demonstrated expertise in process analysis, documentation, improvement and automation

• Experience working with a public company

• Thorough experience and understanding of Sarbanes-Oxley Act of 2002

• Excellent communication skills are a must with a very good command over written and spoken English

• Attention to detail, organized, strong management skills; ability to handle multiple priorities within tight deadlines 

• Strong understanding of ERP (Expensify/ Navan and Amex & BOA corp card programme experience would be a plus)

• Knowledge of US GAAP/IFRS is desirable

• Goal-oriented with a mindset of transformation or six sigma

• A self-starter and team player

Work Location: Pune

Shift Time: 5.00 PM to 2.00 AM

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Benefits of Working at CrowdStrike:

• Remote-first culture

• Market leader in compensation and equity awards with option to participate in ESPP in eligible countries

• Competitive vacation and flexible working arrangements

• Physical and mental wellness programs 

• Paid parental leave, including adoption 

• A variety of professional development and mentorship opportunities

• Access to CrowdStrike University, LinkedIn Learning and Jhanna

• Offices with stocked kitchens when you need to fuel innovation and collaboration

• Birthday time-off in your local country

• Work with people who are passionate in our mission and Great Place to Work certified across the globe

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact Recruiting@crowdstrike.com​, for further assistance.