Quality Assurance Engineering Intern - Michigan, Portage 3800 East Centre Ave

Work Flexibility: Not available

What you will do- As a Quality Assurance Engineering Intern, you will primarily be responsible for continuous product and process quality improvements. You will conduct investigations into complaints/services, NCs, and CAPAs stemming from the products in the field, lead root cause activities and identify potential failure modes and risks to resolve customer issues. Responsibilities include: Lead and/or support the NC and CAPA process by working with multifunctional teams (Ex: R&D, Operations, Manufacturing Engineering, Field Service, and Sales) to drive root cause and resolution to trending issues from the field. Investigate sensitive customer complaints in a timely fashion and in accordance with global regulations. Communicate with customers, members of field service and sales organizations to gather information necessary to carry out investigations. Provide post-market input and feedback on safety, durability, craftsmanship, and reliability design input specifications for quality report, design reviews, risk analyses, and customer research. Lead quality process improvement initiatives by analyzing data from the field and creating new tools or visuals within PowerBI. Support quality assurance engineering responsibilities after launch with post market monitoring and voice of customer. Monitor compliance to Medical Quality Procedures, FDA, and other global health authority regulations. Who we want- Collaborative partners - People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions. Dedicated achievers - People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations. Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.

Travel Percentage: None

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.