IT Program Manager - Tokyo, Bunkyo-ku 2-6-1, Koraku

Work Flexibility: Hybrid

Who we want:
Program Managers lead multiple projects and the people running them—they can deliver a program, or a portfolio of projects. May lead a large, strategically-critical project or projects to ensure timelines and goals are met/communicated appropriately.

What you will do:
• Collaborate with BU leadership to define, manage and own program scope. Create detailed Work Breakdown Structure.
• Develop and manage the detailed program Gantt chart. Analyze critical path, major workstreams, and intersecting milestones. Own the program schedule.
• Create program budget with cross-functional managers and directors. Optimize, monitor, and maintain costs within budget.
• Partner with project teams to create program Quality Plans using a multitude of quality planning tools and techniques. Monitor and maintain plans.
• Develop a risk management plan for the program. Identify, analyze, and understand project risks, develop and monitor a risk response plan.
• Develop a Procurement Management Plan and be a strategic partner in the selection of procurement partners.
• Estimate, acquire and assign cross functional program resources. Define the role, responsibility, and deliverables for each team member. Provide direct feedback to functional manager on performance reviews. Coach and mentor team members. Recruit and onboard staff; participate on hiring teams for cross-functional groups. May recruit, hire, onboard, manage, and develop direct staff.
• Develop a Stakeholder engagement plan for the program, based on the identification, analysis and understanding of Stakeholder expectations and requirements.
• Develop and Execute communications management plan for program team, key stakeholders, and business leaders.
• Additional role-specific technical areas of responsibilities may be added as deemed necessary by the local hiring manager.
• Builds successful working relationships with internal and external personnel in various departments. Understands quality system(s).
• High in emotional intelligence and stays calm under pressure. Adept in conflict resolution
• Drives results in support of the business, even in the face of demanding timelines. Steps up to take on additional responsibility where appropriate
• Adept at team management: selects the right people to the right tasks all while maintain team morale and recognizing contributions.
• Can influence without direct authority in a way that makes others want to be on their team.
• Incorporates end-user feedback to refine scope through the project lifecycle and can communicate changes, updates, and decisions to key stakeholders
• Can understand and communicate how goals fit into broader organizational goals and prioritize tasks/schedule accordingly.
• Keeps the customer at the heart of what we do
• Exercises good judgment and can weigh benefits and risk to make solid decisions despite ambiguity
• Growth mindset – ability to learn quickly and adapt to a changing environment
• Additional role-specific knowledge and capabilities may be added as deemed necessary by the local hiring manager.

Minimum Qualifications (Required):
• BS or equivalent (MS and/or MBA preferred) and 10+ years of work experience

• fluent speaking and written languages in both Japanese and English

Preferred Qualifications (Strongly desired):
• PMP or PgMP or equivalent preferred

Travel Percentage: 20%