Salesforce Administrator (Hybrid) - Michigan, Portage 3800 East Centre Ave

Work Flexibility: Hybrid

Business Systems Analyst – Salesforce

As the Salesforce Administrator, you will serve as the point of contact for system maintenance, troubleshooting, and issue resolution of the Salesforce platform impacting peak performance in the business.

    

Hybrid work schedule: M/T/W – Onsite, Th/F – Remote

Who We Want
 

Analytical Problem Solvers People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.

Collaborative Partners People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.

What You Will Do

• Assist in the identification and implementation of systems and process improvements that improve overall performance and technical efficiencies. 
• Responsible for the delivery of solutions for release cycles and/or new projects. 
• Lead regression testing for the Medical business on the Salesforce platform.
• Develops a solid understanding of business processes and operational procedures within the commercial business to assist in decision making and process improvement objectives. 
• Ensure appropriate stakeholders are involved in defining requirements, testing, and creating the proper procedures. 
• Ensure the quality and data integrity of the Salesforce platform. 
• Assist and participate in applicable governance councils.  
• Participate in divisional and global CRM launches.
• Serves as point of contact in system enhancements and reported incidents – accountable for timely and accurate delivery of solutions. 
• Ensures compliance with all regulatory and compliance activities within prescribed area.

What You Need

• Bachelor’s degree in the areas of Computer science, Engineering, Information Systems, Business, or equivalent field of study required.
• 1+ year experience with Salesforce.com administration strongly preferred. 
• Technical understanding of Middleware, integrations with ERPs, and Business Intelligence preferred. 
• Salesforce Administrator certification is preferred.

$58,700 - $102,600 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.