Senior Failure Analysis Technician for Medical Devices - Washington, Redmond 11811 Willows Rd Ne

Work Flexibility: Onsite

Who we want -

• Meticulous documenters. Detail-oriented people who enjoy maintaining meticulous documentation of medical device reports.
• Self-directed initiators. People who take ownership of their work to drive productivity, change, and outcomes.
• Collaborative partners. People who build and leverage cross-functional relationships to ensure accuracy and compliance in all documentation of complaint investigations.
• Dedicated achievers. People who thrive in a fast-paced environment and deliver quality results.
• Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
• Curious. People who seek to continue learning and developing.

What you will do -

• Perform failure analysis testing and measurement activities on devices and components to determine root cause of reported malfunctions from customer complaints, customer returned devices and components, production, and new product.
• Collaborate with team members to conduct and complete investigations.
• Use common electronic test equipment including digital multi-meters, oscilloscope, and medical device test equipment.
• Use specialized tools, including microscopes and X-rays to perform analysis.
• Maintain ownership and traceability of returned product
• May build and test mechanical models, electrical circuits and assemblies, software, and/or perform basic analyses requiring knowledge of scientific and/or laboratory techniques
• Compare results against predetermined limits and specifications
• Provide technical expertise to service reps and quality engineering teams
• Investigate customer complaints, including collaborating with others including service, sales, and at times customers to gather required information, perform device history review, and perform a quality assessment  
• Write accurate and clear failure analysis reports and complaint investigations
• Support internal and external audits
• Support nonconformance and corrective and preventive action activities

What you need -

• Technical Associate Degree preferred
• Minimum 3 years relevant technical experience
• Electronic, electrical, and mechanical component troubleshooting experience
• Prior experience using common electronic troubleshooting tools including digital multimeters and oscilloscopes.
• Ability to read and understand electronic schematics.
• Prior experience with electronic and mechanical Medical Devices preferred
• Soldering skills preferred

Knowledge / Competencies -

• Knowledge of defibrillator products preferred
• Intermediate electrical and mechanical knowledge
• Knowledge of basic troubleshooting testing equipment, ie. oscilloscope, voltmeter, DMM
• Strong analytical and troubleshooting skills
• Strong communication skills; oral and written
• High level of computer proficiency

Workplace Requirements:

• Onsite

$ 31.41 - $43.46 per hour plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Travel Percentage: None

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.