Lead Business Analyst - Texas, Flower Mound 571 Silveron Blvd

Work Flexibility: Remote

Who we want:

• Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
• Dedicated achievers. Relentless about quality, people who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
• Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

Position Summary:

Using data and analytics from the business' past performance and future projections, develop and coordinate the activities of functional teams within the Communication business unit.  These analytics will drive high quality standards, expense management, capacity, customer satisfaction and hitting financial targets.

Responsibilities:

• Plan, develop, coordinate and ensure the implementation of activities for the functional teams within Customer Care and the Communications BU
• Partner with front line management and leadership across the business unit to help them run their teams more efficiently and help them hit Key Performance Objectives
• Partner with the commercial operations team, managers and senior leaders from the Communications business unit to set overall goals and priorities
• Using Data and Analytics, suggest required process improvement needs and partner with functional groups to see though execution
• Submit periodic reports, in writing and in person, to appropriate personnel
• Assist in planning, administering, and forecasting budgets and revenue projections
• Make budgetary recommendations on capital expenditures and direct/indirect and/or overtime labor
• Bring technical expertise to ensure the quality and accuracy of data, then process, design and present it in ways to help people and the business make better decisions
• Create and assist in the development and maintenance of Standard Work
• Peer leader of the Commercial Operations team providing mentorship and direction

Minimum Qualifications:

• Bachelor’s degree in business or related a related field
• 6 plus years of related experience

Preferred Skills:

• Experience in Excel, Power BI, Power Apps, SQL, database management systems, Oracle, SAP.
• Experience directly communicating with Sr. leadership
• Experience influencing the business with data
• Experience working within a large matrixed organization
• Must be able to resolve complex issues of a broad scope using independent judgment.

124,110 – 203,000 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.